Steve Folgate: Allstate Insurance provides excellent care and customer service, with a local office team that offers immediate support. The staff is described as professional, super helpful, and amazing, making the process easy for customers. The business has been taking good care of families for many years, completing their needs in a timely manner. However, there was an incident where a policy lapse resulted in the loss of a safe driving discount, leading to a significant increase in premiums. Overall, the reviews highlight the great insurance agents who are always ready to help and try to get the best rates possible, earning a high recommendation.