Horizon Bank, a community bank serving Indiana and Michigan since 1873, prioritizes people and exceptional customer service. The bank offers Video Banking from Monday to Saturday, 8:00 am to 8:00 pm EST, providing convenient access to financial services. Customers appreciate the knowledgeable Advisors, who deliver sensible advice tailored to individual needs, from personal and business banking to mortgage and investment services. Recent reviews highlight the outstanding support provided by staff members, particularly Keith Weiss, who has been praised for his dedication and expertise. Customers have noted his assistance in resolving financial issues, navigating account updates, and handling concerns like potential fraud. The compassionate and professional approach of the Horizon Bank team has made a significant impact, with clients expressing gratitude for the personal attention they receive during challenging times. Overall, Horizon Bank is recognized for its commitment to the prosperity of the communities it serves, making it a reliable choice for banking needs. With a strong focus on customer satisfaction, the bank continues to thrive in providing quality financial solutions.
Had a great experience here, Keith was great and we cannot recommend him enough.
July 2024
Went to Horizon Bank in Auburn Ind on Monday, July 1st. Your bank officials were extremely kind & helpful in assisting me with a potential fraudulent transaction. Maranda Qualls & Keith Weiss were both compassionate and calmed my anxiety with their knowledge & expertise. Thank you for great employees.
December 2023
Since being responsible for my Dad. The responsibilities have been overwhelming. Keith has been over the top helpful!
