Ross Dress for Less offers the best brands and the latest fashions for family and home at 20% to 60% off department store prices. It is a favorite place to shop for many, providing name brand items, trendy pieces, and wardrobe basics for affordable prices. Customers report never leaving empty handed and find great gems if they take time to dig through the racks. The store associates are often described as sweet peas, making the experience easier and fun. However, the shopping experience can sometimes be chaotic and stressful. Everything can feel cluttered, with items not in their locations. There can be long checkout lines even with all registers open, and sometimes there is not a single associate on the floor to help customers or organize the merchandise. Some feel the location's managerial needs attention. Despite this, the organization and quality of merchandise at this location impresses many. It is known for high-quality department and specialty store brands at extraordinary savings, aiming for an easy, fun, and organized shopping experience by working directly with manufacturers to negotiate the best deals.