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“Autumn is amazing!! Her ability to multi task is magical!!! She worked miracles with me not knowing my passwords while helping every customer when they walked in. STELLAR CUSTOMER SERVICE”
“We went into Verizon today to switch carriers and go to Verizon. Jeremiah greeted us as soon as we entered the store and was very willing to help us and answer any questions we had. Jeremiah did very well about explaining everything to us and the different plans, phones, etc. We even had to deal with xfinity taking awhile for a transfer pin and he never once seemed annoyed or anything at all! He explained everything so well and we are more than pleased with the experience! We will always come back to this location & we are more than happy to be with Verizon now and thank Jeremiah for making the experience easy and enjoyable and for answering all of the questions for us!!”
“Ryan B. was so helpful in store today. He showed us new services and how to upgrade where it made sense but didn't oversale. He also told us all about their backpack program for school children. Great service.”
“Murphy provided outstanding service today! We came in to get my husband a new cell phone. We did that but he also looked at our plan and other promotions and he helped us save money on our plan, perks and devices. And he set it all up for us and showed us how to use everything. Again, outstanding customer service!”
“Hooked up a broken iPhone screen on Xmas eve eve like it was nothing even seeing the desperation on my face lol
5 stars, no notes, friendly service and done before the quoted time”
“Excellent Service! Great products! Jacob and Chris are a great team-professional and friendly! They went above and beyond to assure we were comfortable with our new phones! If you are in need of a new phone, I recommend shopping here!”
“Tony at ATT was extremely helpful. He helped us purchase a new phone and watch, and gave us all the tips on securing amazing deals on both. Highly recommend this branch!”
“I told them I would do this and, like them, I am a person of my word. Took my IPad in for a repair. They charged me an EXTREMELY reasonable price (that still made them money obviously) and fixed in a week (part needed to be ordered). Service was fast and done right.”
“andrea p, was so helpful. She talked me through all of my options and found the one best for me! I really appreciate her being so detail oriented and patient with me as a customer. Her kindness really shows through and I definitely will go to her for all my service needs!”
“I highly recommend them for all your phone related needs. Be it buying phone or getting your phone fixed, they are very professional and know what they are doing.”
“Went here to have a battery I already bought to be reinstalled for my iPhone SE Srd generation iPhone. He only did it for $30. Other places wanted $70+ ? he did a great job and was extremely nice. I recommend going to his shop. You won’t be dissatisfied.”
“Allison was very clear & helpful with reviewing my bill & getting all lines on the same plan. GREAT customer service. David D. should be proud to have her working in this store. It is good to know that when adding a phone or a line that it automatically goes to unlimited premium. This can be changed 48 hours later to a lower plan. Thanks AT&T!”
“Always update your phone if you start losing service go to store and ask for assistance. My phone is now working and even got a discount applied that I did not know about.”
“Madame Milcenis helped me lot to change my plan' since I couldn't afford to pay more. That's why I love metro. They always do their best to hold customer. Thank us Mrs. M!”
“We have gone here 3 times within the year. Each time we have received the best care! All issues were taken care of in a timely manner! Friendly service as well, which to me is very important. This is definitely the place to go!”
“Amazing service all around. Beyond friendly & helpful! No place else I would take my devices! Hands down the best place with the most knowledgable people!”
“brought in ps5 for broken hdmi port, got a call back in like an hour and a half and he had already fixed it. decent price too. ed is the goat, i would take your electronics here to get them repaired”
“We went to the Southport location to add a phone line, 2 iPads, and a watch. They helped us extremely quickly, showed us how to lower our monthly bill, and very helpful. Everyone was professional and very polite. We'll definitely be back. If you need to go into a location I highly recommend the Southport location everyone here was great!”
“The employee that was assisting me was amazing.. I am having an emotional day . And he did amazing fixing everything I needed and listening to me cry.. I beat my cancer.. yayaya”
“Omg Teoda at At t East Washington was nothing but amazing. Oh my God. She really took her time with me and my 11-year-old daughter and explained everything and made sure that I understood what I was getting into with contracts and not contracts. Just amazing. Come to East Washington Street and talk to Teoda”
“Best customer service ever, they work with you and make sure you leave happy. They are my friends amazing men! They have fair prices and the best phones! Shop with them!”
“Guna and keerthi are always helpful when we come to the store for help. They always offer us the latest phone updates and keep us aware of any new information on the phones we use.”
“Was not happy with my old provider, came here to look for new options, just switched to a new service with cheaper monthly charge for both my line and my husband's. Took good care of me. A+ customer service.”
“Givonni was pleasant professional and very knowledgeable about the different mobile products. He was not pushy and did not try to sell me other things. He answered all of my questions and helped set up my new phone. This is the very first time that I truly can say that out of all the years I've updated my phone via AT&T. I didn't end up dreaded the whole drawn out experience. He's an awesome salesman!!”
“I want to thank you very much here on this Valentine's Day for your time your patience and your much appreciated assistance thanks again have a good one we love you all.”
“Thank you Josef so much for your help. It took about 30mins (not because of you) but you got it done. You even made sure after I was gone that the process went through. Excellent customer service??”
“Jonathan was super awesome and friendly! He was helping out from another store, but he was super awesome. I jokingly told him that I was going to give him a bad review, but there's no way that I could because he knows his job and made sure that my iPhone was fully activated before I left the store. He also checked to make sure that I was getting any and all discounts that I was eligible for. Thanks again!”
“I looked up phone screen repair shops near me, called, and was in and out within the hour! Quick, efficient, and genuine service. If you end up in a pickle and need a repair, I highly recommend this business!”
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“Laura is the best , her customer service skills is top tier. She has a solution to all my phone probems as well as internet device. She is awesome !!!! I'm a happy customer”