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“Alberto and Brittney were nice and responsible. I’ll give them five, but that help Desk needs to do better. I’ve been in the store about two hours, but thankful for their patience. I should just give them a raise…”
“Murphy provided outstanding service today! We came in to get my husband a new cell phone. We did that but he also looked at our plan and other promotions and he helped us save money on our plan, perks and devices. And he set it all up for us and showed us how to use everything. Again, outstanding customer service!”
“Erin at Verizon is truly exceptional. From the moment I walked in, he was professional, patient, and genuinely kind. He took the time to explain everything clearly, made sure I understood all my options, and never made me feel rushed or pressured. What really stood out was how much he cared about making sure I left happy and confident in my decision.
Erin went above and beyond for me. He knowledgeable and has amazing communication skills. He absolutely deserves to be recognized. Verizon is lucky to have someone as dedicated and outstanding as Erin on their team. Keep him !!”
“Hooked up a broken iPhone screen on Xmas eve eve like it was nothing even seeing the desperation on my face lol
5 stars, no notes, friendly service and done before the quoted time”
“Go see RJ! She gave us an amazing deal and so easy to work with! She got us new phones with everything unlimited exactly what we wanted so smooth and easy! A++++”
11AM - 5PM
8949 E Washington St, Indianapolis
Mobile Phones
“These guys will give you the best
prices for your unwanted phones hands down, and easy to work with. No price scamming here, not like the rest of the Indianapolis cellphone buyers I came across.”
“Chris the manager was exceptional & was of great help to me. He answered all my questions perfectly. I have been at other locations and the reps tend to speak so fast that it makes it difficult to understand. I'm a very well pleased.”
“Tony at ATT was extremely helpful. He helped us purchase a new phone and watch, and gave us all the tips on securing amazing deals on both. Highly recommend this branch!”
“Amazing customer service! Smooth experience, transparent about pricing, & efficient. Great vibe over all in the store, welcoming & friendly. I greatly appreciate Renu for the service. SHe turned my whole day around. Thanks!”
“Got an excellent service at a very good price. My Samsung Z folder screen had problem and they fixed it with ease and not loosing any of my data after the change of all screens. Great job!!”
“Came in because my wife had changed her mind about what phone she wanted. Unfortunately I do not remember the name of the lady that helped me, but she was very friendly and professional. I am not very tech savvy but she answered my questions in a way that I could understand. She made sure everything was right and ready to go before I left. The other associates were busy helping other customers and they all seemed very friendly and knowledgeable. I will definitely be returning here for any future needs that I may have”
“I told them I would do this and, like them, I am a person of my word. Took my IPad in for a repair. They charged me an EXTREMELY reasonable price (that still made them money obviously) and fixed in a week (part needed to be ordered). Service was fast and done right.”
“Tyler was amazing! As well as everyone else. As soon as I walked in I was spoken to, I did catch her name but I was told someone would be right with me, with one party in front of me. I didn't wait long considering there were already a few people being assisted. Once it was my turn, Tyler explained everything quick and simple. I walked away with a new phone, watch, headphones, AND AT&T now had internet in my area!”
“I highly recommend them for all your phone related needs. Be it buying phone or getting your phone fixed, they are very professional and know what they are doing.”
“Hardeep & H were GREAT. Hardeep did not try and over sell me anything. He told me what my options were gave his professional opinion all while multitasking and helping customers as they came in. Hardeep greeted everyone who came in. Both guys were very nice, helpful, knowledgeable and reasonable. Thank you for helping me get my phone set up with the best price.”
“The clerk analyzed my husband’s phone, told him it couldn’t be fixed , and did not charge us despite his sign saying there was a charge for analysis. Thank you!”
“Went here to have a battery I already bought to be reinstalled for my iPhone SE Srd generation iPhone. He only did it for $30. Other places wanted $70+ ? he did a great job and was extremely nice. I recommend going to his shop. You won’t be dissatisfied.”
“Kevin was very helpful in undoing a nightmare of a situation that happened when I accepted a promotion offer in a grocery store that wasn’t even close to what I got.”
“Garrett was awesome, super helpful, and incredibly informative. My business was handled quickly and he gave me a lot more information than I originally intended, going in, without overwhelming me or bombarding me with too much. Super fantastic worker.”
“Always update your phone if you start losing service go to store and ask for assistance. My phone is now working and even got a discount applied that I did not know about.”
“Steven (I think) kindly cleaned the clunk of trash out of my phones charging port for free on a stressful day. Thank you so much for an awesome and fast and stressfree process. I will definitely be back for laptop or other repairs, thank you”
“Omg Teoda at At t East Washington was nothing but amazing. Oh my God. She really took her time with me and my 11-year-old daughter and explained everything and made sure that I understood what I was getting into with contracts and not contracts. Just amazing. Come to East Washington Street and talk to Teoda”
“Mitchell was fantastic in helping me with a problem getting back to AT and T from another carrier. He was patient and friendly and answered all of my questions. Got me up and running again. Highly recommend!”
“The employee that was assisting me was amazing.. I am having an emotional day . And he did amazing fixing everything I needed and listening to me cry.. I beat my cancer.. yayaya”
“Randell is good at what he does. He’s so kind and helpful anytime I need something done or help he’s always there for me. Thanks again for everything you do.”
“We were able to figure out how to get our phones to the lines they needed to get on. Thanks to Ezra for everything. I can now call my friends, order my food, and find my dog. Actually my dog left me at the recommendation of her therapist so I can’t find him anymore.”
“Latrek helped us get a new iPhone and on our way at the end of his day. He was so helpful and didn’t get commission for helping us but helped anyways. This was good people and good business we will return whenever in Indy. Thanks to you.”
“Adam at the 86th location was amazing! When I came in, both of the employees were very welcoming from the start. Adam helped me trade in my device for an upgrade and he made the process easy and fun. He explained everything in thorough and I left very satisfied! He definitely earned my business and I will be back to this location for him.”
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“This is a great shop. Ryan helped my family get the best plan and phones for us. He was very honest and kind with me. I'll definitely continue with this store!”