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“Ryan was a lifesaver on Christmas Eve. Got my old phone restarted and everything transferred to the new phone. Professional and apleasure to deal with. Thank you, Ryan!”
“This is a great shop. Ryan helped my family get the best plan and phones for us. He was very honest and kind with me. I'll definitely continue with this store!”
“Awesome service from the time I walked in the door! I was greeted and taken care of immediately. I was also offered new promos and was explained about my new services in detail!!!
Great staff!!!”
“Murphy provided outstanding service today! We came in to get my husband a new cell phone. We did that but he also looked at our plan and other promotions and he helped us save money on our plan, perks and devices. And he set it all up for us and showed us how to use everything. Again, outstanding customer service!”
“Hooked up a broken iPhone screen on Xmas eve eve like it was nothing even seeing the desperation on my face lol
5 stars, no notes, friendly service and done before the quoted time”
“I've never been in a Verizon store before, but im so glad I chose this one. Kevin greeted me as soon as I walked in the door I wanted to get iPhone for my son and his father. Kevin helped me right away and if he had any questions his co- worker Sarah help him and I was able to get out of there fairly quickly.
This store is great.
Verizon needs to recognize the people who are there and keep their name going out the doorway remembering how great Verizon is.”
“Tony at ATT was extremely helpful. He helped us purchase a new phone and watch, and gave us all the tips on securing amazing deals on both. Highly recommend this branch!”
“Amazing customer service! Smooth experience, transparent about pricing, & efficient. Great vibe over all in the store, welcoming & friendly. I greatly appreciate Renu for the service. SHe turned my whole day around. Thanks!”
“I told them I would do this and, like them, I am a person of my word. Took my IPad in for a repair. They charged me an EXTREMELY reasonable price (that still made them money obviously) and fixed in a week (part needed to be ordered). Service was fast and done right.”
“andrea p, was so helpful. She talked me through all of my options and found the one best for me! I really appreciate her being so detail oriented and patient with me as a customer. Her kindness really shows through and I definitely will go to her for all my service needs!”
“I highly recommend them for all your phone related needs. Be it buying phone or getting your phone fixed, they are very professional and know what they are doing.”
“Kevin was very helpful in undoing a nightmare of a situation that happened when I accepted a promotion offer in a grocery store that wasn’t even close to what I got.”
“Went here to have a battery I already bought to be reinstalled for my iPhone SE Srd generation iPhone. He only did it for $30. Other places wanted $70+ ? he did a great job and was extremely nice. I recommend going to his shop. You won’t be dissatisfied.”
“Garrett was awesome, super helpful, and incredibly informative. My business was handled quickly and he gave me a lot more information than I originally intended, going in, without overwhelming me or bombarding me with too much. Super fantastic worker.”
“Omg Teoda at At t East Washington was nothing but amazing. Oh my God. She really took her time with me and my 11-year-old daughter and explained everything and made sure that I understood what I was getting into with contracts and not contracts. Just amazing. Come to East Washington Street and talk to Teoda”
“Always update your phone if you start losing service go to store and ask for assistance. My phone is now working and even got a discount applied that I did not know about.”
“Amazing service all around. Beyond friendly & helpful! No place else I would take my devices! Hands down the best place with the most knowledgable people!”
“We have gone here 3 times within the year. Each time we have received the best care! All issues were taken care of in a timely manner! Friendly service as well, which to me is very important. This is definitely the place to go!”
“brought in ps5 for broken hdmi port, got a call back in like an hour and a half and he had already fixed it. decent price too. ed is the goat, i would take your electronics here to get them repaired”
“The employee that was assisting me was amazing.. I am having an emotional day . And he did amazing fixing everything I needed and listening to me cry.. I beat my cancer.. yayaya”
“Best customer service ever, they work with you and make sure you leave happy. They are my friends amazing men! They have fair prices and the best phones! Shop with them!”
“Was not happy with my old provider, came here to look for new options, just switched to a new service with cheaper monthly charge for both my line and my husband's. Took good care of me. A+ customer service.”
“Givonni was pleasant professional and very knowledgeable about the different mobile products. He was not pushy and did not try to sell me other things. He answered all of my questions and helped set up my new phone. This is the very first time that I truly can say that out of all the years I've updated my phone via AT&T. I didn't end up dreaded the whole drawn out experience. He's an awesome salesman!!”
“I want to thank you very much here on this Valentine's Day for your time your patience and your much appreciated assistance thanks again have a good one we love you all.”
“Guna and keerthi are always helpful when we come to the store for help. They always offer us the latest phone updates and keep us aware of any new information on the phones we use.”
“JoJo took great care of me. Sold me an iPhone and nice case. He showed me how to set up my iCloud and and transfer my data. I couldn't have asked for better service!”
“Thank you Josef so much for your help. It took about 30mins (not because of you) but you got it done. You even made sure after I was gone that the process went through. Excellent customer service??”
10AM - 8PM
8241 US 31 S, Indianapolis
Mobile Phones
“I was so worried about loosing my phone service....came to the t mobile on us31 south and the team staffed their was so wonderful in getting I no my service back on...”
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“Laura is the best , her customer service skills is top tier. She has a solution to all my phone probems as well as internet device. She is awesome !!!! I'm a happy customer”