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“Mckayla was very good at customer service. This was the 5th phone store/repair location we had been to. My husband’s phone fell in the lake and he needed a new one. Our first stop was at the corporate Verizon store in Greenwood. The customer service guy was absolutely no help at all. He acted like he just wanted us to move on. McKayla was able to retrieve the information from Dave’s Google account and transfer it to the new phone. ALL GOOD NOW!!!! Thank you Mckayla.
Dave Gandolph.”
“Walked in told Andrew exactly what I needed. I got a new phone and everything in the process of transferring devices. It was fast and easy. I was in and out in 30 min. Alex was a great help also.”
“Awesome service from the time I walked in the door! I was greeted and taken care of immediately. I was also offered new promos and was explained about my new services in detail!!!
Great staff!!!”
“Great service from Arun. Verizon corporate made things difficult with pick up and pins. He solved it quickly despite poor customer service over the phone with Verizon.”
“This is the second time the staff at CPR saved my precious Sony Xperia 11, Mr Mike C. excellent at putting a customer at ease..He GREATLY solved my problem 👍 in moments...I'm a senior Lady from the 50's..we were engrossed in speaker technology I learned valuable info on The Bluetooth..which I was totally ignorant of..I whip out my card pay my bill..later that evening I get a notification card denied..I called Mr.Mike C..I realized my card was not turned on..He stated no worries..I kept insisting..Mr Mike C had paid my 💵 bill..Thank You for coming to work and being of assistance to customers!!”
“Such a great experience at Mass Ave! The manager there is absolutely amazing she turned a terrible experience with Costco into a perfect afternoon! We will only be coming here now!”
“I just loved my experience with renu. Shee was very nice and helpful. She took her and explained about my plan everything to us. Thank you very much for your help10/10 such a kind heart lady at w16 .she is awesome 👌 👏 god bless her 🙏 ❤”
11AM - 5PM
8949 E Washington St, Indianapolis
Mobile Phones
“These guys will give you the best
prices for your unwanted phones hands down, and easy to work with. No price scamming here, not like the rest of the Indianapolis cellphone buyers I came across.”
“Came in because my wife had changed her mind about what phone she wanted. Unfortunately I do not remember the name of the lady that helped me, but she was very friendly and professional. I am not very tech savvy but she answered my questions in a way that I could understand. She made sure everything was right and ready to go before I left. The other associates were busy helping other customers and they all seemed very friendly and knowledgeable. I will definitely be returning here for any future needs that I may have”
“I told them I would do this and, like them, I am a person of my word. Took my IPad in for a repair. They charged me an EXTREMELY reasonable price (that still made them money obviously) and fixed in a week (part needed to be ordered). Service was fast and done right.”
“Kevin was able to answer my questions and assist in my getting a new phone, switching my streaming service and keeping all of my service to operate through AT&T for my best savings”
“I was able to walk right in! Sarah was wonderful. She was very polite, walked me through my plan, and explained everything I needed. Overall, a great experience!”
“I highly recommend them for all your phone related needs. Be it buying phone or getting your phone fixed, they are very professional and know what they are doing.”
“Went here to have a battery I already bought to be reinstalled for my iPhone SE Srd generation iPhone. He only did it for $30. Other places wanted $70+ ? he did a great job and was extremely nice. I recommend going to his shop. You won’t be dissatisfied.”
“This isn't even about the actual store. I just wanted to highlight the people working in the store. My car broke down in the lot and I went inside to ask if I could leave my car in the lot for some time until I was able to get it fixed. Three of the guys working not only said yes, but they offered to jump start my car and even push my car to the shop if I needed. Exceptional service from the people working at this location. Will definitely be visiting back.”
“Omg Teoda at At t East Washington was nothing but amazing. Oh my God. She really took her time with me and my 11-year-old daughter and explained everything and made sure that I understood what I was getting into with contracts and not contracts. Just amazing. Come to East Washington Street and talk to Teoda”
10AM - 7PM
789 U.S. Hwy 31 N Ste M, Greenwood
Mobile Phones
“My son bent his HDMI. Port on his PS5 called disc replay and they referred me here.. went in showed them my sons PS5 they fixed it within 4 days and it came with a warranty”
“We have gone here 3 times within the year. Each time we have received the best care! All issues were taken care of in a timely manner! Friendly service as well, which to me is very important. This is definitely the place to go!”
“The employee that was assisting me was amazing.. I am having an emotional day . And he did amazing fixing everything I needed and listening to me cry.. I beat my cancer.. yayaya”
“I had an excellent experience at this AT&T store thanks to Jackson, Mikey, and Aston.
Jackson helped my husband and I with two phone upgrades and made the entire process smooth and stress free. He was knowledgeable, patient, and took the time to explain everything clearly.
Mikey showed us some really cool features on our new iPhones and made sure we felt comfortable using them. His helpfulness and enthusiasm were greatly appreciated.
Aston assisted us with the AT&T Signature Program and helped me get a discount through my employer. He was very knowledgeable, patient, and made the process easy to understand.
These three worked together as a team and provided the best customer service I’ve ever received at an AT&T store. They were professional, friendly, and genuinely focused on helping us. I highly recommend this location and want to thank Jackson, Mikey, and Aston for their outstanding service!”
“Best customer service ever, they work with you and make sure you leave happy. They are my friends amazing men! They have fair prices and the best phones! Shop with them!”
“Was not happy with my old provider, came here to look for new options, just switched to a new service with cheaper monthly charge for both my line and my husband's. Took good care of me. A+ customer service.”
“Durga at our local store was wonderful! He helped us replace one of our phones that was stolen, and he even helped transfer the data from the stolen phone to the new phone for us. He was professional, friendly and very helpful -- a pleasure to do business with. Folks like Durga are why we stick with Metro by T-Mobile. Thank you so much, Durga!”
“Solid group at this store. Customer service oriented and genuinely interested in taking care of your needs. I had the pleasure of working with Markado and Giovanni. Both very knowledgeable and professional. Thanks for the service guys. I also got my phone yesterday -- which I'm very happy with as well.”
“I'm a Metro by T-Mobile customer came in to this location and Joe Was Very kind, I was having problems with my phone ads and virus I couldn't use my phone, but Joe was able to fix my problem! Very welcoming”
“Thank you Josef so much for your help. It took about 30mins (not because of you) but you got it done. You even made sure after I was gone that the process went through. Excellent customer service??”
“Really great spot very easy to work with and very quick and efficient. I had some issues with ATT when they sent me a new phone through warranty. I wasn’t able to transfer my data to the new phone because the screen was bad. The guys helped me in a pinch and got me in and out. Was able to transfer all data and mail this old phone back to warranty company. Great work and customer service”
“brought in ps5 for broken hdmi port, got a call back in like an hour and a half and he had already fixed it. decent price too. ed is the goat, i would take your electronics here to get them repaired”
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“Laura is the best , her customer service skills is top tier. She has a solution to all my phone probems as well as internet device. She is awesome !!!! I'm a happy customer”