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11AM - 6PM
326 IN-930, New Haven
Mobile Phones
“I have visited a lot of different locations and continue to come back to New Haven location . I love and appreciate that I can come in and see the same rep who is basically reason we still shop . Brian has best customers service skills we've experienced by far . We come in frustrated at times and never left unhappy . We trust Brian and know he will always go out of his way make sure all our issues are addressed , and resolved . Appreciate all that he does for my family .”
“Took my android phone in because it would not stay on or charge basically it was fried. Called CPR they were great. They explained the process and gave their professional opinion as to what to do. They tried to salvage the phone but it was not going to work out. I bought a phone elsewhere which is fine however if they had a selection of refurbished like new phones to buy I wouldn't of had to be without a phone for a few days. I definitely would recommend them if you need your phone repaired!”
“Omg, I have to give Joshua at Maysville rd store so much credit!! He has gone above and beyond to help my wife and I get new service, cases, and etc!! We really appreciate the great customer service!! Thank you so much!!”
“Have a great experience with Asad. He helped me a lot in fixing my phone. Will recommend everyone to visit this store at goshen Ave. Appreciated Asad. Once again thanks.”
“We just left the Stellhorn Rd. Verizon store and wanted to take a moment to recognize Noah for the outstanding customer service he provided.
We initially stopped in to inquire about a specific phone and were planning to return the next day to complete the trade-in and setup. Noah was assisting another couple with their phone transfers. He talked us and was able to answer our questions while continuing to engage with the other couple making sure everyone felt valued and taken care of.
Even though we offered to come back another day as the store was closing, Noah offered to stay and help us. He stayed late to complete the phone transfer, as it was the last S26+ available at that location. His willingness to take the extra time to ensure everything was completed was greatly appreciated.
Noah was knowledgeable, professional, courteous, and genuinely enjoyable to work with. He was informative and made what could have been a stressful phone upgrade a very positive experience.
Thank you, Noah, for your flexibility, patience, and dedication to your customers. You represent exactly the type of person customers hope to work with when making an important purchase. Verizon is fortunate to have someone like you representing the company. We will definitely be returning to see you again!”
“Excellent experience with this wireless store! The staff was incredibly knowledgeable and helped me find the perfect phone and data plan without any high-pressure sales tactics. The setup process was seamless, and my new device was activated in minutes. Highly recommend coming here for great customer service and competitive pricing!”
“The process went very quickly, was in and out within 45 min and left with a new phone plan and brand new phone. My representative was very personable. Only thing I would say is that our representative seemed a bit new and had to pop in and out to ask a lot of questions on how to complete processes; however that could be due to how ancient the phone I previously had and its inability to connect to their network or receive updates since 2024.”
“I am done with AT&T jacking up my phone bill so after asking friends I'm switching to Boost. This will drop my monthly bill from $250 to $100. The nice lady at Boost couldn't believe what I'm paying now so this will be a welcome money saving change.”
“Jenny is amazing ! She is definitely coo people’s. It was a bit stressful on both of our ends because of the WiFi outage, but with her not being overwhelmed my family and I were able to stay calm and get the plan switched over. Thank you Jenny boo !”
“Am so happy we have honest a d nice people like the two men working in boost in pmall.so knowledgeable and know what they are doing. Went to so many boost and they couldn't help”
“First i called to ask and then i visited the store. The gentleman there took care of my concern and resolved it with by port-in our numbers on discounted prices. Great Service.”
“My experience was wonderful, the guys were very helpful, warming and welcoming. I advise anyone to go to this boost Mobile store, in Fort Wayne ,In .Mr.Collin and Mr. Rohith.P ARE THE BEST IN TOWN.”
“I had my phone that won’t charge and took it to O’Malley. And Abdul’s helped me cleaning it and get it back running no charge so glad for them at my neighborhood”
“This has been my store for the last 4 years. I have a pretty big family plan. The price is right. It's not too bad when you need to add a new line. Also, this location is never too busy, so I can get in and out quickly when I need to get a new phone or change a setting.”
“Very great customer service. Very fast! Thought I would be there for an hour got me done quicker than that. Definitely recommend if trying to get phone repaired!”
“Been doing business here since 2016. Always friendly, great customer service and fair prices. We have both sold phones, bought phones and had our daughters screen repaired here. Never pushy with sales and always helpful in finding a model that meets the needs we are looking for in a phone when we upgrade. To the owners, Thank You for always taking good care of us and my wife couldn't be happier with her new phone.”
“I just went in to pay my bill. The service was great the people are nice and friendly. It was no problem it was very quick In-N-Out. The atmosphere is always great they're usually playing church music. They have a big variety. Prices look to be Fair”
“Boost mobile service was excellent when they 1st came out years ago with $50 unlimited talk text and better,cheaper with great customer service now! Keep up the good work”
“I love Voicelink! Took my grandson's phone to fix cracked camera screen. Tech replaced one of the other cameras. When we came to pick up phone, I was prepared to pay for everything, and he just charged me for the camera screen repair. Great, fast work and excellent customer svc...”
“The Cricket store on Broadway St in Fort Wayne is amazing! Store manager, Francisco, is very friendly and a real techy! Highly recommend this store.
Chuck”
“Zander was amazing to me today! He showed so much respect towards my problem, and went out of his way to provide exceptional customer service. I am so grateful for him and his expertise at TMobile”
“Had a problem with my phone crashing. Staff was amazing and stayed with me through the whole process of transferring my data to my new phone. My new favorite store.”
“I recommend this place 100% great service, store was already closed and the nice gentleman let me in so I can connect my phone, then gave me a discount! I left very happy and satisfied 5 stars! 10/10”
“I had a great experience with James at AT&T. Even though there was a line of customers waiting, he worked quickly and efficiently to help everyone while making sure they left satisfied. I came in for an upgrade, and James was extremely professional, kind, and helpful throughout the entire process. He took the time to answer my questions, made everything easy to understand, and got me set up quickly without feeling rushed. His friendly attitude and excellent customer service really stood out. It’s clear that he cares about helping customers and providing a positive experience. I highly recommend working with James if you visit this AT&T location!”
“My husband ended up at this store following going to the metro on state street which said it was $50 to help him activate his new phone from Metro on line. She was extremely helpful she worked with him up to the store closed.”
“Best customer service in the business! Not only did Robert resolve the issue I was having with my account but he taught me a few things also. I'll never go to any other cricket store.”
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“Jacque Matthew’s did a fantastic job of helping me add services onto my plan! His tips & suggestions were very helpful, and he was kind & professional!”