Best Buy is a store with a lot of choices for different electronics, including building PCs and laptops. Customers report both good and disappointing experiences. Many describe the staff as extremely friendly, mind-blowing good, and not pushy with no upselling. Several reviews highlight helpful employees who walk customers through various options, answer lots of questions, give insights, and do quick research to find items. The store is noted as clean with plenty of vacant parking. Some customers are super impressed and have had great experiences for years, finding what they needed in seconds and getting items delivered to the store or their home. They enjoy the ability to order online from manufacturers and pick up in person. However, there are also disappointing experiences. One customer reported an issue with a scheduled Apple appointment, noting they were not on the schedule and that the store could not perform a specific warranty replacement despite being Apple certified, which required a trip to another city. While product options can sometimes feel very limited in the store, many leave with the items they need.
Helpful and attentive staff. A little pricey but good warranty options.
November 2024
The staff was mind blowing good . Such a great experience today . Extremely friendly. I had what I needed in seconds. Wow just crazy good .
November 2024
There are a lot of choices for different electronics, including building PCs. I enjoyed the fact that I can order from samsung.com through my account and get my discounts from Samsung and pick it up in person from Best Buy.