CVS is a pharmacy known for its polite and friendly staff, who often go out of their way to help customers. Many reviews highlight the exceptional service provided by employees, particularly one standout cashier who made a positive impact on the shopping experience. However, customers frequently express concerns about high prices and issues with prescription refills, sometimes experiencing delays and complications. Although the pharmacy has improved in having prescriptions ready, price variability remains a significant issue, leading some customers to seek alternatives at other stores. While the location is convenient and the staff is generally helpful, the complexity of the Rewards program and the inconsistent pharmacy service have caused frustration. Overall, CVS offers a mixed experience, with commendable customer service but persistent challenges related to pricing and prescription management.
Update your hours! It says open until 11pm but instead you’re closed at 10pm. How are customers suppose to know?
May 2025
This 2 Stars is specifically for the glacial speed of the drive thru pharmacy which is otherwise filled with friendly people. Maybe ask the customers who just show up randomly for scripts need to go INSIDE. Currently waiting...3 cars has taken 17-18 minutes. This isn't a one-off.
May 2025
The employees at this location make shopping for our needs there the most pleasant experience. They are always polite, always so very helpful no matter how busy they are. I always choose to go to this location. They also have the largest selection of first aid supplies that I have found in this area of northwest Bloomington!
