CVS Health in Bloomington is open seven days a week to help manage health needs. It offers prescription refills, COVID-19 or flu tests, vaccinations, and a variety of personal care items, pet toys, and healthy snacks. Customers can save time and money by joining ExtraCare for personalized deals, shopping weekly deals, or using free pickup and same-day delivery services. The store is described as extremely reactive, caring, and respectful, with staff providing full attention to customers. Employees are noted for being kind and caring, treating families with respect and assisting with needs, even helping find items for those who are embarrassed or nervous. The service is called extremely effective, efficient, and quick, with specific staff members praised for having the best customer service and saving the day. This care fosters loyal customers who state they would not go anywhere else for their medications or items. However, some negative feedback indicates corporate CVS is not staffing the store or pharmacy properly, leading to a short supply of pharmacists locally. While the people working there are trying their hardest and cannot be blamed, the understaffing problem is seen as a corporate issue and a disgrace. Despite this, the store remains a place recognized for being there for people in need.
The pharmacy is horrible but as far as the store itself it's great I love getting all the coupons
January 2024
Every experience I’ve had at this pharmacy has been a negative one. Takes hours to fill prescriptions for antibiotics, does not have things in stock usually. Only giving this two stars because I spoke with one very helpful pharmacy tech who helped answer my questions and get my prescriptions transferred to a different... read full comment
June 2023
You guys need to update your hours it was really annoying to get there and realize that you were still closed when your website says you're open
