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“Great experience with TeAnna Gonzalez setting up a business account! Highly recommend if your looking for small community bank with live person customer service!”
“Mercedes was extremely helpful when I called.She helped me pay my loan account and set up mobile access in under 5 minutes.Very pleased with her customer service.Thank you!!”
“Last year I had fraudulent transactions on my account, your team made it as pain free as possible, they took time and made sure my I had all tools to continue banking, file claim and and was reimburse in a timely fashion.”
“Change my previous bank (PNC) when they were unable to offer me an RV loan. Since then, I have moved all my banking to 1st Source Bank and so far we have no complaints.”
“The Middlebury branch is a wonderful place to visit for my banking needs. There is a personal touch that goes a long way. I can tell that I am a friend and not just a customer. They go the extra yard to service my needs. The people are welcoming. We have a very good relationship. Like a family. And when it comes to finances, a family member is most trusted.”
“By far the best banking experience I've ever had! If you need a mortgage ask for Bethany Lopez ! She was extremely helpful through each step of buying my new home and has outstanding customer service!”
“This KeyBank location has some of the best staff! I’ve been wanting to film the elevator at this KeyBank branch for my YouTube autism awareness channel for quite awhile. Also, my friend who’s a branch manager down at the Downtown Elkhart location requested that I film it. At first, they were hesitant about me filming the elevators and a guy said photos can’t be taken in the building. However, when I was walking out to my car he ran out and he said you know what come inside, come inside I’ve changed my mind. It made my day that he let me film it as an addition to my Goshen, Indiana Elevators Playlist and the staff at this branch is another example of good people in the world and why KeyBank is my personal favorite bank ever!”
“FOREX INVESTMENT I never believed my life will change in such a manner, i saw a review on a page about MRS ELIZABETH BAYS and before then i have never risk money doing anything online with anybody because i think i was so wise and never want to be cheated, but when i contacted her and she explained everything to me concerning trading and the profit i can make within a week i was convinced to give a trial and why i risked to invest 500$ was because i don't need to send her the”
“Great service! The ladies working were so nice and for being very new to the bank and never going inside to withdrawal money/or pay a bill, they helped me out so much!”
“Great ATM! Convenient location and easy to find. Quick transactions with a variety of services. Clean and well-maintained surroundings. Occasionally experiences minor glitches, but overall a reliable choice for your banking needs.”
“Had the best experience opening a new account with Bre Alba. I’m a young mom of two rowdy toddlers that dreads having to go anywhere alone with them that isn’t “kid friendly.” She was so kind & understanding. Definitely made it an easier experience!”
“Recently took out a home equity loan and the process was mostly painless. There were a few individuals who dropped the ball along the way, but Jessica came to our rescue just in the nick of time. Throughout, she has picked up the slack where others have failed and for that I wanted to give her a huge shout of praise! Well done Jessica!! You deserve a raise and a promotion. Thank you, thank you, thank you!”
“I like this bank. The people are very friendly and helpful. They have many options for banking from online to many branch locations, and convenient hours. As with most large banking institutions unfortunately, their fees are high and the interest paid on savings is low. Otherwise I recommend this bank.”
“The leader in Banks! Automatic cash deposits immediately! One of the 1st banks to have this option & mobile snap deposits bc in the NW if USA big chain banks are few & far between. CSRs have always been helpful & forgiving. Some perk options have changed which I miss. Like debuts & points to redeem for gift cards or more CASH, 3day o/d waiting protection. But it's still my favorite. Dumdums & doggie biscuits upon request*”
“I have been banking with Key for years and found them to be great support when needed. Recently I opened a business account and the local staff walked me through the steps and it went smoothly. Like many, most of what I do with banking anymore is online or on the app, but the service in the branch is still top notch!”
“I've never had a problem here. Friendly staff. Helped me with a lot of things including basics and creating an estate account, cashier's checks, transferring funds, etc. Interra seems very safe and secure, as they will monitor any suspicious activity.”
“Middlebury branch is great! I am quite pleased with the service. 5-stars would have been given if the call center representative was trained better and knew how to talk to customers...... attitude, short and detached.”
“Friendly staff and very good help. I liked everything and they have service in Spanish. They should be very grateful to their employees who help people who speak another language and more so for adults who cannot communicate in another language due to their advanced age and that is due to thank you and I hope you continue to improve your service thank you very much for your time and effort”
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“Amazing customer service! Michel at Centier helped us navigate our home equity loan with such easy! She took the time to explain it thoroughly all while making it a low-stress & smooth process.”