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January 2026 by Andrew Behnke
The worst company I have ever encountered. Was nearly ran out of propane after calling 8 times to get service completed on my tank. Was repeatedly lied to on all of these calls that lasted 30+ mins each that I would have a service technician the next day. Also, the prices charged for propane should be illegal , at least double of competitors. Do not use amerigas,ever.
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December 2025 by Lynn Amos
I Was just made aware that I am paying an annual fee of $250 a year for tank rental and I have been a customer since 1981! I feel it should have ended or at least been greatly reduced at some point!
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December 2025 by Scott Baldwin
AmeriGas is a very good company to do business with. The customer service representatives and the delivery experts are top of the line. I am very happy with AmeriGas. You will be, too.
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December 2025 by Andy Gray
Absolute nightmare of an experience. Had a delivery on 12-9 the driver filled the tank, closed the valve and disconnected the gas line leaving a note that a leak check was needed and left. I approved this check when I called to place the order and confirmed I would be home for the check, but the driver just left. Now I have a full tank of gas and all phone numbers go to India, no office to visit, nothing but an assurance that they will get back to me within 24 hours, yet they never do. Going on 4 days without hearing anything.
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July 2025 by Krissie White
Bad experience. Does not provide service as agreed in their contract. Does not offer a local physical location or 24 hour emergency service department when they drop the ball either. Unless you want to babysit a corporation to make sure they do their job, or want to speculate what they do with the money you pay when they don’t service your tank as agreed, please do yourself a favor and pick a different provider.
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April 2025 by Kristie Carr
I am so tired of Amerigas stealing money and time from me. I want to state up front that the delivery individuals are great and this review does not reflect their work ethics at all. It is not their fault that they are at the mercy of an incompetent call center located in India. Amerigas will take money from you despite the fact that they do not complete work nor do they inform you that the work has never been done. Amerigas will not show up on days scheduled nor will they bother to notify you. Time is a resource that you can not get back and I have countless hours log in on the phone with this annoying call center. Please give us a hometown representative and get rid of the India call center. Do you just not care about customers anymore ?
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March 2025 by michael murphy
We were upgrading to a larger Propane tank as we had a new propane furnace installed. Disconnecting and hauling off the older smaller tank and installation of the new larger tank went like clockwork!
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March 2025 by Gina Young
The delivery was late, and we were running really low on propane during February. We were not contacted about the delivery being late (other than a text message), and when I called to ask when it would be rescheduled for, I had to speak to more than 1 person. It was expedited at no charge and delivered the next day, so I gave 2 stars instead of 1.
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January 2025 by Denise McNall
After 15 days, I finally received propane that was paid for 15 days ago had the best driver ever and he knew nothing about the order until the last minute and bless his heart because this company is horrible absolutely horrible my words not his I cannot wait to move Cannot get a manager anyone on the phone other than terrible customer service that put you off for no reason doesn’t even put your order in trying to wait for you to run out of propane how terrible with 0° weather outside those people ought to be ashamed of their self and the owners also, they know what’s going on!!!!! If it wasn’t for the driver, I wouldn’t even give him a star
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January 2025 by Trisha Patterson
The worst propane provider and the most expensive and I’ve been waiting two weeks past my delivery window for a fill up they have lied to me twice saying there coming and never show up and also don’t offer promo codes until after you fill up customer service is a joke spent 1.30 hrs on the phone with them to get no where
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January 2025 by Christina Christenberry
My husband and I are on a keep fill service but for some reason they didn't do so, leaving us without heat during 12 degree below zero wind chill for more than 24 hours. Totally unacceptable!!!
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January 2025 by P. Rabbit
WORST COMPANY SERVICE EVER!! You can't reach anyone in the U.S. to order or check on your delivery. I've been totally out of propane for over a month and cannot get it delivered despite several promises that it would be. They've already been paid but still cannot get delivery. If I could rate it a negative number I would.
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November 2023 by Tracey
Jeffrey did a great job with delivery. He was kind and informative.
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November 2023 by Clayton Groves
Couldn’t offer any discounts on current order.
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September 2023 by Kate Merideth
My local AmeriGas branch in Indianapolis got my delivery done when I was having difficulties. They've been very accommodating on a number of occasions. I appreciate their excellent customer service! They have been especially helpful to me as someone who doesn't have a lot of experience with this type of supply.
