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“I was helped by Alana for setting up accounts for my daughter. She was super helpful and knowledgeable. She answered all of our questions and more ♥️. I had to call in for a separate issue and spoke with Debbie. She was super helpful, and got back to me lightening fast. She was super sweet and answered my question I’ve been struggling with for months. She went above and beyond Thank you US Federal Credit Union.”
“The operation of this unit is fantastic. Anything I need or have issues with, they’re immediately resolved. Karen has literally helped every member of our household. I’ve been with TCU/Everwise for 25 years or so. Taylor is also so ready to deal with anything I throw at her. I really love the excellent service.”
“Tech is the best. Kyle helped us close on our home equity loan to order our RV. Tech is always very easy to deal with. And you get old fashioned service and care. Never feel like your just a number”
“Lisa at the Portage location is extremely helpfulIve had issues with online banking and Lisa is very helpful with getting it resolved and takes the time to follow up with me to make sure i'ts fixed. 11/2023 -12/2023Even when I was totally frustrated and hung up beforeShe did not give up and communicated back with me.That's awesome, thank you Lisa!KellyJan. 02/2024 ?”
“Very unhelpful staff at the South Haven location. One star.
Edit: I was contacted by the manager at the Valparaiso branch and she was extremely helpful and kind. Thank you Cerena for taking the time to give great customer service!”
“I've been a member for 32 years, and even though I've moved to the Detroit area I'm very reluctant to give up this bank. Low fees, good friendly staff, prompt service. No regular bank ever gives this level of care!”
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“I live out of state and have never had an issue communicating or receiving assistance with anyone at Allegius. When I opened my auto loan account, the process was convenient, the rate and terms were excellent. When I moved from one state to another the assistance I received from Natalie in the title department could not have been better. Thank you to the Allegius team.”