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“I am very impressed with Mr. Patterson's customer service. He accomplished what phone calls could not, requiring me to go to a branch. My thanks for his diligence in resolving my issue.”
“Shannon Taylor is fantastic! The best thing you can do for banking. She helped my 19 year old understand the credit process, car loan & numbers. Great experience!”
“Very kind and accommodating staff. Geoff has been my "go to guy" whenever I have an issue that a teller may not be able to deal with easily. I had switched my account to Huntington and found it to be more costly when I get a monthly Cashier's Check, actually twice what Forum charges! i also had to get a new debit card at both Huntington that took 10 days and Forum CU made me a new Debit card on the spot!!! I'm transferring my account back to Forum this month!!!!!”
“I have an Auto Loan thru this Credit Union. And I have nothing but good things to say about my experience with this company. I have had many issues in my personal life causing my payments to be late at times and this company has worked with me every step of the way. I used to mail in my payments then I found out I can make my payments at one of their many locations. I went to the one in Carmel and couldn't have been more please with my experience. The staff was very polite and helpful. I will continue to make my payments there and will gladly refer everyone I know. ✌️❤️”
“The location inside of Meijer has been closed for quite some time. They continue to list it in their own app and on Google. Obviously, they must want their customers to have a difficult time finding them. UPDATE: within an hour of posting this, I received a call from the manager on E. Carmel Dr. appreciated the outreach and he informed me that the location was just going through a remodel and not closing permanently.”
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“The team at this branch go above and beyond everyday! Not only for their members but, also for their neighbors in business. Emily is a delight to work with and always willing to help!”