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“had a great experience at this financial center thanks to Nataly. She was very professional, kind, and patient throughout the entire process. She took the time to explain everything clearly and made sure I felt comfortable and well taken care of. Her customer service was excellent, and she made the visit smooth and pleasant. I truly appreciate her help and would definitely recommend this location because of the great service she provided.”
“I think his name was Timothy but the dude was very helpful and the interaction was stress free. I just needed to get some stuff done and I really hate having to go into the bank but Tim was so helpful and I'll probably move most of my banking here.
Kinda weird how they dont have music in the branch tho. They should get some speakers or something.”
“Whether it’s for daily banking needs, mortgages or long term wealth management, Elements Financial has been my family’s go to investment banking institution for the last 35 years. They have always provided high quality service at small town prices. Thanks!”
“I have been a member of Kemba since 1975. I would like to say Thank you and very Appreciative for Alejandra Wray, she is an Awesome Customer Service Representative for Kemba Indianapolis Credit Union. Each time I have a situation come up she is always very knowledgeable, very patient to answer all my questions and very kind and helpful to advise me on what to do for my banking situation! Also, it is nice to have that trust because I live around 1500 miles away, so it isn't easy to just drive to Kemba! Thank You Alejandra Wray for your 1 Million Percent Customer Service!! Gregory H.”
“I recently switched to Indiana Members Credit Union and had an excellent experience thanks to Owen. He helped me open several new accounts and made the entire process smooth and stress-free. He was personable, easy to talk to, and genuinely made me feel welcomed from the moment I walked in.
As they say, first impressions are everything, and Owen absolutely knocked it out of the park. You can tell he truly cares about helping people and representing the bank well. I’m very happy I made the switch to IMCU, and Owen is a big reason why. His bosses should know they have a fantastic employee on their team.”
“Mariah at the bottleworks office and Ellie at the stop 11 branch was extremely helpful in helping my mother navigate her banking needs during a time of bereavement.”
“I enjoy doing business here, especially with Christian this trip. Glad you have so many here that used to be at Meijer and who have been so nice and knowledgeable. I need to also do business with a “sister” credit union through you. Thank you for this branch and it’s “neighborhood” feel.”
“Every time I go into this branch and miss Emma is there, she puts a smile on my face. She is a very sweet young lady and very professional! I wish everyone was more like her!”
“Team/service was awesome respectful fast and most importantly I understood!! I only didn't like the busy construction but I sure wouldn't mind going back because of the kindness as well as it took moments to open a new account others take at least 1 hour!”
“Parker was 👏🏾 amazing. She stuck with me through the challenges and she helped me get all my business taken care of. Shout out to the Everwise Team!!!! **** My Parker is on it once again. She got me in and out I really appreciate all her help. You go Parker!!!!!”
“I met with Cassandra today to assist in paying on my loan and helping register an account on the app. She was very sweet, polite, and helpful! I have had a great experience here since I’ve opened an account:)”
“I pulled up to the outside teller machine to get a couple of cking acct registries. The teller said I would have to come inside to get those he could not give me those thru the machine. So I go inside to the teller who was able to help me with the BEST CUSTOMER SERVICE!!! Including the paper wrappers to wrap my coins. A BIG THANK YOU to Emily who was beyond being helpful. From a Baby Boomer to a Gen Z thank you for instilling my trust back into this digital world without ANY customer service being necessary for businesses to exist”
“Love those guys. Always quick to help and deal with any issues. Very customer oriented. Also the loan officer/manager was such a huge help getting my auto loan. Took the time to explain everything and then explain it 3 more times until the likes of me could understand all them complicated aspects of it. Nothing but the best from those folks ❣”
“I love all the ladies that work here. They are all very personable! They all know me by name. They have always been very helpful. I hate this merge with Financial Credit Union. Thank you ladies for such great service. I will miss my ladies❤️??”
“The staff was very helpful and answered everyone of my questions. They also gave me some advice that I can think about and or use. I'm every happy to be a member with the Indiana Members Credit Union.”
“I've never had any issues getting my questions answered or, at minimum, being referred to someone who can. Never had more than a 1 minute wait and all staff has been very friendly.”
“So mad I can’t remember her name but the girl who helped me today was SO pleasant and helpful.. Actually the nicest person I have ever dealt with inside a bank! KEEP HER!!”
“Always a pleasure here at this location. Great customer service and professionalism. Never a long wait time to be served. This is by far the best financial institution I have ever experienced. Great job guys. I'm a forever member 🩷”
“I have been with this credit union since early 2000 and I have never had a bad experience with them. I recently became disabled and they have went out of their way to make sure I get assistance immediately so I don't have to stand when I need to visit the branch location. Keep up the great work I don't see this type of professional behavior anywhere.”
“Shawna, being s solo banker at the Meijer location (Pike Plaza) was such a wonderful and refreshing person to facilitate my banking business with this week. So helpful with making recommendations!”
“I look forward to seeing Joseph bright and gorgeous face he makes me feel welcome it feels good to see familiar faces when you come into the credit union he is highly recommended for the job he does because he does it well.”
“My experience is always outstanding at FCU, especially the Carmel and West Indy branches. I have had accounts open with them for over 10 years, and I've never had an issue. The website and app are extremely user friendly; the tellers are friendly, efficient, & knowledgeable; and the branch manager, Charles Grigsby, has gone above and beyond to help me reconsolidate debt, and manage my accounts.”
“Never had an issue with this credit union in Bloomington or any other. Most problems seem to happen with those people who have no common sense or are just a problem in everything they do.”
“I had a great experience Today with Karla Hunt at the branch in US.31 ,I can’t explain how she save me from not being reporting late on my personal loan,bc I was on my 30 days Mark.
She was there for me ,making calls for me and was able to take the payment at the branch,Karla you are amazing and hope you know you save my credit for 7 years.Just walk in and they will be happy to help.”
“My Mortgage Specialist was Russ Wagoner. Buying a house can be a nightmare. Russ made it a dream instead! His people skills are top notch. He was pleasant, expert in knowledge and beyond helpful. Russ offered his knowledge and advice freely, was accessible and instructive. He went above and beyond, I felt, numerous times. He has peerless customer service skills and actually made the process fun! I cannot recommend him highly enough! I will tell anyone I know that will listen that FORUM CREDIT UNION is the place for your new home mortgage, as long as RUSS WAGONER is your representative through this tedious process!!!”
“I have been with Everwise for many years and wouldn’t go anywhere else!! The employees are very friendly and always greet me by name. They have always helped me with all my financial needs. Great branch to work with!”
“Jamonnie helped me with everything I needed he is very professional and courteous I really appreciate all his help so I think he deserves to be recognized as your valued employee he works for indianapolis teacher credit union on 71st street”
“I have been a member of link for almost 50years I love doing business with them always been treated with respect and kindness ever since I have been a member thing have not always when my way but that wasn't there fault thank you so much for your good o heart to heart business”
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“Kimberly has been such a lifesaver! She initially helped me set up my accounts and when I was having trouble setting up the app, she helped me with that as well! 5 stars Kimberly!”