{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Dr. DeLee is a wonderful doctor! Listens attentively and really cares about what your concerns are. He doesn’t hesitate a bit to refer you to a specialist when needed!”
“Update: The practice was able to complete the paperwork for my patient assistance programs and get the drugs that I need. I appreciate their hard work and that they did not give up. Thank you!
———
I was instructed to arrive 15 minutes early for my new patient appointment to complete paperwork. I arrived on time, but no paperwork was provided. When I inquired, the receptionist simply replied, “Not for Sabeeh.” I asked for clarification and was met with a shrug, which didn’t inspire much confidence at the start of my visit.
Thankfully, things improved from there. I waited only a short time in a clean and welcoming waiting area. Once in the exam room, the provider was thorough and spent a generous amount of time with me — a rare experience in today’s healthcare environment. This level of attentiveness was one of the main reasons I chose Riverview Health and drove 35 minutes to be seen there.
After the appointment, the nurse drew my labs right in the exam room and successfully accessed a challenging vein on the first try — a small but meaningful win.
However, the main reason for my visit was to initiate the process of obtaining diabetes and other essential medications through the drug manufacturers’ Patient Assistance Programs. I confirmed in advance with the triage nurse that this was a routine service they could provide. Unfortunately, three days later, the practice still appears unfamiliar with the process. Had I known this would be the case, I would have sought care elsewhere.
They are working on it, though. And I sincerely hope the team can resolve this soon, as the provider and staff otherwise exceeded expectations and have the potential to offer truly excellent care.”
Family Practice
Family Practice
Family Practice
“The best PCP I have ever had. She listens and takes action to come up with a great solution. She truly cares for her patients and their wellbeing. Outstanding doctor!”