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“In an environment where insurance rates are increasing Carter Dial proactively contacted me with a quote that saved me about $1,000 per year. This proactivity with a customer is much appreciated. Thank you!”
“Joe Richards was absolutely great to work with. He is extremely knowledgeable and personable. Joe answered all of my questions and ensured a quick & smooth process from start to finish. I highly recommend Joe for your insurance needs!”
“Excellent advice and promptness in the management of the insurance, Jose always shows me the best options and coverage that benefit my family and me. Thank you very much, if I need another service, I will not hesitate to call Jose again.”
“I can’t recommend Teresa Chapman’s State Farm office enough, especially Karla Gilliatt. I recently moved back to Indiana and needed to transfer my auto insurance, and after feeling a bit unsure about how to navigate the process, I found this office by chance. It ended up being the best thing that could’ve happened.
From the moment I called, I was treated with genuine kindness. Yolanda directed me to Karla, who was truly my Christmas miracle. She took the time to walk me through everything, explained the process clearly, and coordinated the behind-the-scenes details with my previous agent to make the transition seamless. She was patient, supportive, and incredibly friendly, and she even took interest in my move and how I’m adjusting.
Karla had everything sorted so quickly, and I left the experience feeling cared for rather than just processed. It’s rare to find service this thoughtful and personal.
If you’re looking for an insurance team that truly goes above and beyond, this is the office you want. Thank you again, Karla, for making a stressful situation so much easier.”
“Excellent customer service and reliable. They treat you like a person and like you are important and not like you are just a number. Andrew and his team are more than good agents, they are good people. I would recommend this agent to anyone and everyone. AAA+”
“Mark was extremely helpful from the minute I called him just yesterday. It was clear that he wanted me to be informed and get the best rate insurance, even if it wasn’t through him. There was zero pressure, he was professional, kind, and easy to work with. I’m very happy with our new insurance plans with Bailey Insurance. Highly recommend! - Chris B.”
“I was transferred to Patrick Terry when my usual Allstate agent abruptly closed up shop. Mr. Terry has been nothing short of amazing when it comes to quickly answering questions. We have added and removed quite a few vehicles in the last few years and it is so easy with this agency. Friendly, knowledgeable, even has given me info for other places when I have asked for help with things Allstate doesn't cover. Very pleasant to communicate with. I would recommend this agency to anyone looking for insurance through Allstate.”
“I’ve had a great experience with Allstate for my vehicle and mortgage insurance. Their team communicates clearly, promptly, and with genuine care, making me feel valued as a person, not just a policyholder. Whether answering questions, guiding me through claims, or offering tailored advice, Allstate’s support has been outstanding. They go above and beyond, treating me with respect and understanding, which has built my trust and loyalty. I highly recommend Allstate to anyone seeking reliable, human-centered insurance!”
“The customer support team and Marketing team at Seven Corners is outstanding—friendly, knowledgeable, and truly helpful. They explained everything clearly and made the process stress-free. Highly recommend for anyone looking for reliable health coverage and great service!”
“Sarah is ethical and thorough. She's engaging, caring and knowledgeable. A classy lady and a good human protecting families and supporting them during their worst times or exciting transitions, too. Reasonable rates for superb coverage. Supports community youth athletics which is near and dear to her heart. What else could you ask for?”
“Mike has been my insurance agent since 2002. I recently moved back to Indiana and I knew I wanted to go back to his office. He's kind, patient, friendly, understanding and takes the time to explain everything thoroughly so you know exactly what your coverage, benefits and cost will be, which is so necessary in an insurance agent.”
“I relocated to Indiana recently and had to establish a new relationship after 30 years with my existing agency. Larry and Margo were terrific. They were super knowledgeable and helpful, they took the time to optimize my coverage and cost, and everything went smoothly.”
“I would recommend Rain or Shine Insurance for any of your insurance needs, but highly recommend if you are shopping for rates for new teen drivers. Tom was so accommodating and easy to work with. It made the change over easy and effortless for me but more importantly saved me money while keeping the same coverage.”
“Jane made the whole thing feel less stressful than I expected. I needed to update information, and she explained everything in a way that was easy to follow. I didn’t feel overwhelmed”
“Update 1/22/24 Holly my current claims agent has been nothing but friendly & very helpful. Protective covered every part of my injury claim. If I could not get a hold of my agent, I could call the main line and get help. I hope others get better service.
Workman’s Comp claim. I injured my back at work. My sister took me to ER as I could barely walk. After MRI doc said looks like surgery inevitable & referred me to spine doc. Insurance said no, you gotta go through ProMed, basically PT. I called ProMed & told them my situation & they said they could not help & I needed to go to spine doc. Finally got in to see pain management doc & she said have to see surgeon. She also prescribed me a nerve med along with Norco. Filling the script was a huge pain as the Rx company has to call adjuster to get approval… that’s IF they could get a hold of anyone. A week later & several phone calls made, my script went though…a week of unnecessary pain! What the heck? I had to get an MRI, which I did do, and a week later, on a Monday, I got in to see him & he recommended surgery over shots & PT. There is a moderately bulging disk that is displacing my nerve causing numbness down my leg & weakness where I cannot lift my leg. They scheduled me for that Thursday. The surgeon office & I both had tried to contact adjuster but didn’t hear back til the day of surgery that they were denying me until I went to go see another doctor of their own request. ALL this time, I tried calling Kayla, my original adjuster, but she never returned calls! She returned a few emails in the beginning but now I get nothing. It’s been 5 weeks since my injury and here I sit…. If I can update, I will… sure hope I don’t have more damage due to the fact that no one wants to return my calls! Might be a call to a lawyer soon if nothing is done this week!”
“Customer service never responded to my two emails about one claim, but the second claim was processed right away and a check was sent out 2 weeks later. I wasn’t even asked for anything else for that one which is great since I’m so busy getting ready for a baby. I would give five stars if they answered the other emails for the other claim.”
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“Sharon is great. I needed an update on my renters insurance for my lease renewal. Sharon had the update done and email a copy to me and my leasing office. I love that state Farms does a yearly check to make sure I am fully covered. The staff is great they are always pleasant when I call in.”