O'Reilly Auto Parts in Carmel, Indiana, is a reliable destination for automotive parts, tools, and accessories, located at 2100 East 116th Street. The store offers services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing, along with brake rotor and drum resurfacing. Customers appreciate the good selection of parts and often find the staff helpful and professional. While there are some newer employees who may not be as knowledgeable, others, like Caleb and Robbie, consistently provide excellent service and support. They are recognized for their patience and willingness to assist customers with their automotive needs, even during challenging situations. The store's free Loaner Tool program is also a valuable resource for those working on repairs. Overall, O'Reilly Auto Parts is recommended as a go-to place for quality automotive services and parts.
Good selection of parts, alot of newer staff that are perhaps not as knowledgeable as the former staff as to the products they carry.
September 2023
Caleb and the other manager were life savers today. Our alternator died in their parking lot and I had my two children with me and they loaned me tools and answered questions as I changed it out. They were so helpful and Caleb was incredible patient. I am forever thankful.
September 2023
I appreciate the professionalism and the knowledge of the staff here. Thank you for your help. This is our go to place for automotive parts. I have bought a car battery from here and had my car tested. The staff is always helpful and knowledgeable. Definitely recommend this location!
