Quest Diagnostics offers a range of lab testing services, including COVID-19 antibody testing by appointment. The location provides routine blood and urine tests, and there are special procedures such as the TSPOT test available on weekdays. Customers are advised to visit the website for tips on preparing for tests and to book appointments. The facility requires face coverings at all times and does not serve patients with COVID-19 symptoms within the last 10 days. Patients generally have positive experiences with the staff, especially the phlebotomists, who are praised for their kindness, professionalism, and ability to handle sensitive situations like fainting. Many reviewers highlight the helpfulness and friendly attitude of the staff, noting that visits are efficient, especially when appointments are scheduled in advance. One patient appreciated the staff’s care during blood draws, mentioning that the phlebotomists took extra precautions and made the experience comfortable. However, there have been some delays, particularly when staffing was limited, leading to longer wait times. One reviewer mentioned that only one staff member was available early in the morning, causing delays for patients in a hurry. Despite this, many find the location clean and well-organized, with efficient check-ins and quick service. Overall, Quest Diagnostics is appreciated for its caring staff and quality service, with some room for improvement in staffing and scheduling.
