Verizon, a leading provider of mobile, 5G home internet, and business solutions, offers a convenient shopping experience at their Carmel store. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The Greyhound Pass Verizon store is praised for its friendly and helpful staff. Customers have highlighted the excellent teamwork among the employees, with new associates like Jeff receiving support and guidance from their colleagues. The store is well-organized, clean, and tidy, providing a pleasant shopping environment. Whether you're a Verizon customer or considering switching, the staff is known for their courteous and efficient service. Customers have appreciated the patience and kindness shown by representatives like Deangelo when assisting senior citizens. The store's online appointment booking system also adds to the convenience for customers. Overall, Verizon's Carmel location offers a positive customer experience, with a focus on meeting the diverse needs of its clients through a range of in-store and online services.
The most exceptional customer service we’ve experienced through our time with Verizon. The employees at this store were forthcoming, knowledgeable and exceptionally friendly. I will be continuing to visit this store for any of my future service needs.
June 2026
got a i phone 17 and traded in my old phone and greg was very helpful! Greg is the best
April 2026
So I needed to make some changes and doing it over the phone and the app were a little frustrating…HOWEVER when in visited this store, Cameron was the boss in getting everything fixed and made it so I walked out with exactly what I wanted.
