Best Western Indian Oak offers a relaxing and scenic stay near the Indiana Dunes and Lake Michigan. Guests can enjoy beautiful lake views and birdwatching from spacious rooms, many with balconies. The location is ideal for exploring nearby attractions, restaurants, and grocery stores. Some visitors appreciate the friendly staff, especially the helpful front desk personnel, and the luxurious toiletries provided in rooms. The hotel features an indoor pool and a small sauna, along with a hot breakfast service, making it suitable for families and leisure travelers. However, reviews also highlight some inconsistencies in the hotel's upkeep and maintenance. Several guests mention that the building appears neglected, with issues such as an empty soap dispenser, a bandaid in the pool, and rooms that feel old and uncomfortable. There are no elevators, which can be inconvenient for those with heavy luggage. Some guests experienced unclean or poorly maintained facilities, including a broken bathroom faucet and a tiny, unappealing sauna. The breakfast has been reported to cause sickness in a few cases, and the overall attention to detail seems lacking at times. Despite these drawbacks, many visitors still enjoy their stay, especially for the scenic views and prime location, and some express a willingness to return.
I found some questionable food leftover in my fridge from the previous guest, but aside from that the room was great! Very convenient location to Indiana Dunes, clean aside from the fridge, and a good breakfast to top it off
July 2026
The room could have been cleaner but the customer service was great!
July 2026
Is a wonderful place to stay except the fact I do not have elevators
