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November 2023
Worst customer service I have ever experienced. It's $200 cheaper here for a horrid reason. Priceline does not disclose all of the red tape needed to rent a car from this location, so we took an Uber from Louisville for nothing, and was belittled by the man working at the desk. I would give zero stars if I were allowed.
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September 2023
The worst experience I've had with rentals ended up canceling everything. They wouldn't accept visa debit they only accepted credit cards. They didn't even want to talk to us or work anything else out. Seemed like they didn't want us in the building. Do not recommend
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June 2023
Great customer service. There were no issues with the reservation or vehicle. Good value in comparison to other rental companies. I would use Budget again for any future car rental needs.