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October 2023 by Verlon Woodridge
Chase bank, don't do their job.dont put money into their ATM machines.what do they expect from customers.wouldnt, open an account with them for nothing.
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August 2023 by Ashley Sollano
The lady who attended us was very nice, but after I told them multiple times that my address was wrong, she told us she would change it, I even wrote it down for her and gave her my ID multiple times, but she still wrote it wrong!
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July 2023 by Lewis Stewart
Slow at the window. Only one teller.
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November 2022 by Lorinda Fox
3 employeesAnd no one would wait on meToo busy with the drive throughHEY my money is just as good as theirs
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September 2022 by John Badalaty
"PENDING CHASE BANK"Does that sum up my issuePending pending pendingLMF.
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July 2022 by Chelsea N.
I would give a negative rating if I could. I opened an account and closed it within 4 months because of all the trouble. The customer service is atrocious. At one point I was told " if that happened " so they were calling me a liar. When the account was closed it took forever to get my money from them.
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January 2022 by Amanda Kilgore
I love Chase Bank. They always go above and beyond.to help. Cassy is the best!
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December 2021 by Heather Morris
Chase bank is the worst! This is the 2nd time I cashed a check and they've put a hold on it. They say a 2 day hold but my app says the money won't be available for 11 days! Well it's been 2 days and my money still isn't available! When I call to ask about my money they transfer my call several times but no one is of any help. If you like to use your money that you put into your account, I suggest using another bank.
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August 2020 by Mr• Clus‡erš
Been a customer for decades but just found out Chase Bank does NOT do personal loans. I've never heard of a bank that does not do personal loans.Chase has also closed 2 branches that were closest to me. It's now closer for me to visit a Chase Bank in a different county but eith way, it's going to be a long wait to talk to anyone inside. What is happening to Chase? This is all very disappointing! I liked being able to talk to a banker.
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June 2020 by SKY MAN
Probably the worst experience with a bank I have ever had. How hard is it to be a bank? Apparently these guys can't figure it out. Go elsewhere for your banking needs.
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January 2020 by Mr. Clusters
Been a customer for decades but just found out Chase Bank does NOT do personal loans. I've never heard of a bank that does not do personal loans.
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July 2019 by Christopher Yerkes
Stay away from Chase. We were victims of card fraud, yet, with all of their scalability and resources were unable to make the correct determination. This fraudulent transaction was conducted at a Kroger Store (with CCTV) who didn't check ID, facilitated without EMV chip, and had failed pin number attempts in the moments before hand at a nearby ATM. It was a $5.40 transaction with $200.00 cash back that somehow was approved as a credit transaction (complete with fraudulent signature on electronic pad). After Chase conducted their "thorough" due diligence, they just didn't have enough to make fraud determination. LOL.. All I can say is that I'm very happy they didn't try to take more. Our money was not protected, and neither is yours if you bank here. Chase Bank customer since 2011..disappojnted, but thankful this didn't sink us.
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April 2019 by Blythe Mills
Friendly staff, wish they'd get rid of the atm inside, and hire another teller, it's never going to happen, but we can dream.
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November 2018 by Mi’Lana Lewis
I’m really disappointed. Me and my Fiancé use chase and haven’t had a problem until today. I’ve had holds placed on every check I have received at 5th third that’s why I changed to chase. My fiancé has had this account for a few years. They just put a hold on the check for 7 days for the first time ever. We have to go turn in our rent and deposit today, but can’t because they are holding the check. This is very disappointing to say the least.
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September 2018 by Fany Ortiz
Poor service. I have been waiting here for a long time. There is two free bankers talking in a room. One of them offered help from other banker when she was free. There is fraud in my account and I need to fix it!