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March 2024 by LeighAnn Bullitt
Very good customer service friendly and very informative on their phones and service and accessories.
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March 2023 by Paige Buckner
Just read the other one star reviews. You can't get in touch with anyone ever. The store is either always closed or the workers are unfriendly. They always don't have a phone you want that is displayed. They don't have anything under $300. I will be switching plans asap.
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February 2023 by Debra Jenkins
T-Mobile on Eastern Blvd. Offers English and Spanish.. Very nice young lady is very knowledgeable and fixed my problems in just a few minutes. Open from 7am to 7 pm..
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December 2022 by Chris Slone
The only one around that actually opens on time and has nice staff
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October 2022 by Brittany Boxley
The staff was not helpful with getting phone switched over.
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September 2022 by Tony Cochran
I was assisted by the manager at this location, Victoria, today. She is great! I appreciate her a lot! The owner has a bit of work to do. Right now the phone service at that store is out ?. Also I needed to replace a phone number on one of my current devices with a phone number that I was having ported in and they are not allowed to do that at this location anymore, a policy implemented by the owner. They should be able to do anything that can be done by any other Metro store!
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June 2022 by Shane Brewer
Got amazing service and a great plan. We started this journey 5 years ago and I haven't switch since! Have done nothing but enjoy mg entire service with Metro! Thanks guys!
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June 2022 by James Crafter
The young woman working closes 30mins early each day and is lazyVery rude lady she just plays on her phone doesn't care for the coustmers and sad thing is from what I seen on the reviews after I posted this and re edited it everyone is saying that so yeah wouldn't recommend this store at all staff needs retrained if you close at 7 doesn't me lock people out at 625 and just look at them threw the window
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October 2021 by John the Don
Unique was extremely helpful. Took care of the entire lobby at once, and helped us get a new phone!
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October 2021 by Anthony Holmes
Was there in Oct 1 2021
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September 2021 by Robyn Rudd
Not helpful. Will not honor online instructions, says deal is free in store and they want to charge. Illegally allows transactions on other people's cards
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July 2021 by Brian Smith
This store and it's employee's are absolutely terrible! I've been in here 4 or 5 times in less than 2 months trying to upgrade my phone and either their computer is always crashing or the employee acts like they're being bothered. I just walked in and was told that they don't have anything under $250 and then the employee went back to playing on their phone! Apparently I didnt look like I had the money for a phone that expensive and then I was totally dismissed!! I wish I could give less than 1 star!!!!
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July 2021 by Senora Wilson
Went into the store on July 8,2021 person working was the most rude person i have ever encountered. This person should not be in public most Definitely not working in a public phone company. Not only she did not help me she went in the back of the store and locked the door and left me standing their.
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April 2021 by Val Johnson
Went in today to try to upgrade my son's phone. The lady came from the back, asked if she could help. I told her what we were there for she looked down and started scribbling on a piece of paper, she said nothing else, didn't even look up my account or ask any questions. My son found a phone he liked, I asked if we could get the phone, she responds "no, we don't have those" and again not another word just scribble on her paper. I tell my son "let's go elsewhere, she obviously doesn't want to help", she had a lot to say then, of course. We left and went to Veterans Pkwy location and had a MUCH better experience!
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January 2021 by Bill Brown
I have no idea who trains the employees at this particular Metro PCS but I WOULDN’T recommend a soul to this store. They could be giving phones away for free and I wouldn’t even slow down to see what the phones were. Rude, unprofessional and just bad service.
