Metro by T-Mobile at 1007 Eastern Blvd offers a range of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The store provides friendly service, with staff members who are knowledgeable and eager to help. Customers appreciate the helpfulness of employees, especially those who go above and beyond to resolve issues, such as assisting with account problems and device setups. One staff member is frequently praised for her exceptional customer service, patience, and dedication, often working for hours to fix issues and earn customer trust. The store offers services in both English and Spanish, and its hours are from 7 am to 7 pm. Customers also mention good prices, with unlimited plans costing around $60 a month, which include perks like free Amazon Music, shopping, and delivery. Overall, the store is recognized for its great customer service, helpful staff, and competitive prices, making it a reliable choice for prepaid mobile needs.
Customer service went above and beyond. She is always friendly and informative.
April 2026
The two women in diary of a wonderful great help help me out tremendously and save me a little bit of money and I appreciate that but being a hardworking person out here in the world you know where every dollar counts someone gives you a little help it feels great thank you ladies for your service
October 2025
Barbara was amazing from beginning to end! Extremely helpful and she was able to guide my family through the process of obtaining new phones and plans. 100% will recommend.