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“Such a great experience and everything reached Cuba in a short amount of time. The staff there were very kind and even made me a delicious cup of Cuban coffee. Highly recommend.”
“Vishal and his staff were incredibly helpful with printing a large order for us. He was patient with our lack of printing knowledge and made the process seamless. We are so pleased with the speed and quality of production and will certainly use this location again for our printing needs!”
“Friendly, helpful, and ALWAYS with a smile. I have watched them defuse rising customer tempers with cool and respectful ability. There is NO other UPS store for me!”
“Came into the store and was immediately greeted. Houston and the other gentleman behind the counter was kind and informed. Definitely coming back for any needs in the future. Well Done!”
“This store is always busy and right now in the busiest season, are having to deal with a remodel. They are still as friendly and accommodating as they always are. Great job to all!!”
7:30AM - 6:30PM
Waterfront Plaza, 325 W Main St Ste 150, Louisville
Shipping Centers
“Amazing service conveniently located on the second floor of the East tower for convention/conference attendees. Email your print job(s) and they'll be done in a jiffy! Woman-owned and all-woman staff/employees. The epitome of Southern hospitality.”
“Cheryl, at the St. Matthews location is the True definition of Customer Service! She teaches when she helps. I appreciate her and now this company for hiring her.”
“Absolutely amazing experience! The gentleman who loaded me was quick efficient and extremely professional! He called me by my name and treated me like a friend! I would love the privilege of loading there again🥳”
“Excellent attention in the reception of your shipment, which arrives in one piece and in the referred time even before, I recommend it. Your Family member is waiting for you. Thank you very much.”
“Jared is the real MVP!! I watched him work with the person before me who was having a bad day and he was patient, attentive and the customer left with a smile on her face! Jared is an asset to UPS. We all appreciate his service to our community.”
“These guys are incredible. I had a printing emergency and I emailed the night before about needing some postcards by noon the next day. The next day I got super quick responses and my cards all printed perfectly by 10:30am. Super nice, super responsive, and they acted like it was no problem at all. They saved my ass I can’t thank them enough shoutout Joseph”
“Best carrier in the biz! Don't be fooled by competitors cut rate prices, if you want your shipment delivered on time and intact call ODFL. They will guarantee it!”
“It's exactly as you would expect for a packing ship fairly friendly
And always willing to take those Amazon returns. I pray that they don't close because they should be busier.”
“On time delivery at a competitive per mile price. Might have been able to save a few bucks going with a large company but like being able to support the small independent companies. Driver was professional and friendly and actually followed directions on what dock to go to and was quick to dock.”
“Having worked for the OG Kinko's back in the day, I've always been a fan of the customer service the FedEx locations offer. This morning, at the relocated downtown location, KATIE WAS A ROCK STAR in helping me out with some manuscript boxes I was searching for (along with a book mailing envelope, too). Thanks, Katie!! Keep up the great work, FedEx P&SC!”
“Fantastic customer service, always very speedy and staff very helpful. So convenient for growing low quality amazon returns..I hope they get a decent commission from amazon!”
“AGP has proven to be a very reliable, dedicated and communicative carrier. I am very satisfied with the service they provide and look forward to working alongside with them for many years to come and keep growing together in our logistics journey. Shout out to Kilsy for always making sure my shipments are taken care of.”
“I had excellent service from Melody last week. I had to overnight a package and had never done it before. Melody was so pleasant in walking me through the process. I actually went in thinking I would have them scan and email my documents to my colleague but after realizing the cost for that Melody suggested overnighting it for cheaper cost. She was super helpful, friendly, sweet and professional. It was not cheap but still she saved me money and met my needs. The shop is in a small strip mall and a bit difficult to get to, mostly because there is a Starbucks located there with a drive through. So as you are driving to park the cars coming from the drive through are coming at you form the other way, So be careful in the lot. Also in the parking lot are the gas pumps from Kroger so kind of a lot going on in that lot. But overall a good experience with good service.”
8AM - 6:30PM
3131 S 2nd St, Louisville
Shipping Centers
“I walked in with 3 returns and didn’t know where to start with shipping because I was unable to print labels myself. Jose did an amazing job with making what seemed to me as a complicated process, so simple & quick. I was in and out within 5-10 minutes. Items shipped and day was made!”
“I highly recommend for printing needs. I placed my order online with quick next day pick up; the location even called me to come pick up my order once it was as ready.”
“I had a complicated print project for a BTS concert, and Assistant Manager Michael went above and beyond to help me. The order gave the printers a lot of trouble, but he stayed patient, kept troubleshooting, and never made me feel like I was a burden. He genuinely cared about getting the project finished correctly and did not give up until we got it done.
Excellent customer service, professionalism, and kindness during a very stressful pre-trip situation. Employees like Michael are the reason people come back. Thank you again!”
“There are only three dock doors that Shipper's uses. You might run into a wait at certain times of the day. Staff is nice. There is a bathroom for drivers inside the driver door and down the hall from the freight desk.”
“Excellent service. The staff was professional and very knowledgeable. Kim was awesome and was patient and helped me out each time I came in for service to help my business.. highly recommended”
10AM - 7PM
4607 Poplar Level Rd, Louisville
Shipping Centers
“I had a very large shipment of 4 boxes and high value items to ship - Shronda helped me quickly and efficiently, giving me all the information I needed about import fees and tracking and account creation for DHL. We was a delight to work with and I will definitely be back because of her wonderful customer service!”
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“I am writing to express my sincere appreciation for the outstanding service I received at your store. Staples was the only provider capable of accommodating a same-day turnaround for the custom cards I needed for my sister’s memorial service.
Destiny assisted me throughout the process, helping with pricing, paper selection, and ensuring the print quality of my sister’s photo was as high as possible. She was incredibly patient, kind, and professional, clearly understanding the importance of this project. Despite some challenges adjusting colors and banding issues with the initial prints, Destiny worked diligently to adjust the settings for the best possible outcome. By the end, we were both very satisfied with the results.
I am deeply grateful for her empathy and professionalism during such a difficult time.”