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“Friendly, helpful, and ALWAYS with a smile. I have watched them defuse rising customer tempers with cool and respectful ability. There is NO other UPS store for me!”
“I just had a very nice experience with Noah at this location! They were very kind, exceedingly helpful, and endlessly patient whilst I did my fingerprints this morning. If anyone important reads this review-give this person a raise, a feather in their cap, and a free lunch because they were AWESOME. The bar for modern customer service is on the ground these days, but Noah is in the sky, bright as the sun.”
“The person who helped me today was fantastic. He was courteous and extremely helpful, thoughtful and precise. He'd made some copies for me and really went over and above in his demeanor and helpfulness. The job was perfect and his customer service skills are excellent! I really appreciate UPS having such wonderful people onboard.”
“The people in this UPS location are amazing! I wish I got her name but a shorter woman who I believe is the manager was so helpful and had a young man come help me. Showed me how to navigate to the correct return options and made the process so easy when I was stressed out. Dixie hwy office was so rude and even tho I live out Dixie I will always come to this UPS store in the future! Thank you soooooo much for all the help and understanding!”
“Fast load when apt. easy to come here i264 to take exit 8 B and follow 31w and 60 EAST THEN 2ND LIGHT TO CRUMS LN make right when you cross RAIL ROAD watch right side building end of building sign shipping and receiving then go back to inside parking back truck in parking midle building you watch sign Driver check in then go press ring and wait for Good morning chicken sounds then go inside sign load sheet
nice people and respectful
RESTROOM OUTSIDE at parking lot”
7:30AM - 6:30PM
Waterfront Plaza, 325 W Main St Ste 150, Louisville
Shipping Centers
“Amazing service conveniently located on the second floor of the East tower for convention/conference attendees. Email your print job(s) and they'll be done in a jiffy! Woman-owned and all-woman staff/employees. The epitome of Southern hospitality.”
“Cheryl, at the St. Matthews location is the True definition of Customer Service! She teaches when she helps. I appreciate her and now this company for hiring her.”
“Excellent attention in the reception of your shipment, which arrives in one piece and in the referred time even before, I recommend it. Your Family member is waiting for you. Thank you very much.”
“Jared is the real MVP!! I watched him work with the person before me who was having a bad day and he was patient, attentive and the customer left with a smile on her face! Jared is an asset to UPS. We all appreciate his service to our community.”
“Super friendly at a convenient location which can be busy at times which is understandable and they are still very quick and efficient. Staff is kind and helpful. Yes there can times when things are unpredictable but let’s all be sensible and patient people.”
8:30AM - 7PM
9152 Taylorsville Rd, Louisville
Shipping Centers
“I just recently today visited 9152 Taylorsville road UPS. The gentleman that helped me his name was Logan. I asked him to help me with my TikTok purchase that I could not figure out how to send back. He didn't say much but he did help me and I truly appreciate it! He was fast and efficient and got me in and out and a timely manner. Thank you Logan I hope you have a wonderful day!”
9:00 AM - 5:00 PM
11870 Capital Way, Louisville
Shipping Centers
“We have been working w Mike R. for years. He always take care of us. Good communication, professionalism and "get it done: attitude is what makes C. H. Robinson, Louisville, KY one of our favorite brokers to work with.”
“Best carrier in the biz! Don't be fooled by competitors cut rate prices, if you want your shipment delivered on time and intact call ODFL. They will guarantee it!”
“It's exactly as you would expect for a packing ship fairly friendly
And always willing to take those Amazon returns. I pray that they don't close because they should be busier.”
“Having worked for the OG Kinko's back in the day, I've always been a fan of the customer service the FedEx locations offer. This morning, at the relocated downtown location, KATIE WAS A ROCK STAR in helping me out with some manuscript boxes I was searching for (along with a book mailing envelope, too). Thanks, Katie!! Keep up the great work, FedEx P&SC!”
“I stopped into PostalAnnex because someone had told me that you can ship your FedEx and UPS packages I had to drop off both. I was so thrilled that you can go one place for all your shipping needs. The owner was very nice very accommodating. I accidentally went off and forgot one of my receipts. I called him. He took a picture and texted it to me, I will do business here until I retire ?”
“Fantastic customer service, always very speedy and staff very helpful. So convenient for growing low quality amazon returns..I hope they get a decent commission from amazon!”
“Went to get a picture printed and Icesys was very helpful. To put it kindly, I'm extremely tech challenged. She went above and beyond to make sure I was taken care of. Great experience.”
“AGP has proven to be a very reliable, dedicated and communicative carrier. I am very satisfied with the service they provide and look forward to working alongside with them for many years to come and keep growing together in our logistics journey. Shout out to Kilsy for always making sure my shipments are taken care of.”
8AM - 5PM
2246 Ampere Dr, Louisville
Shipping Centers
“We were in the middle of packing up when we realized we needed more boxes and paper. We ordered supplies online, and when we got to the pickup location we found that the staff is super helpful and friendly. We also saw some additional products (moving blankets) that we were able to purchase on the spot. When looking at moving products for consumers, we found that big box stores and truck rental companies only offer smaller quantities for much higher prices. New Haven offers all of the moving supplies a regular person might need in quantities that make sense for regular people and at prices that are a great value. We just retired from active duty military service and I will recommend New Haven Moving Equipment to all of my military friends who have to make a PCS or retirement move.”
“I had excellent service from Melody last week. I had to overnight a package and had never done it before. Melody was so pleasant in walking me through the process. I actually went in thinking I would have them scan and email my documents to my colleague but after realizing the cost for that Melody suggested overnighting it for cheaper cost. She was super helpful, friendly, sweet and professional. It was not cheap but still she saved me money and met my needs. The shop is in a small strip mall and a bit difficult to get to, mostly because there is a Starbucks located there with a drive through. So as you are driving to park the cars coming from the drive through are coming at you form the other way, So be careful in the lot. Also in the parking lot are the gas pumps from Kroger so kind of a lot going on in that lot. But overall a good experience with good service.”
8AM - 6:30PM
3131 S 2nd St, Louisville
Shipping Centers
“I walked in with 3 returns and didn’t know where to start with shipping because I was unable to print labels myself. Jose did an amazing job with making what seemed to me as a complicated process, so simple & quick. I was in and out within 5-10 minutes. Items shipped and day was made!”
“Friendly, patient team. Manager Ben is was helpful with some last minute printing then took care of it when it didn't go exactly to plan. (bonus points for him also being a dog person!)”
“It's a nice place, Customer service was good didn't have the ability to scan a barcode from my phone To generate a Barcode for my package But if you can send him the barcode from your phone in the form of an email he can generate a barcode for your package.”
“I had a complicated print project for a BTS concert, and Assistant Manager Michael went above and beyond to help me. The order gave the printers a lot of trouble, but he stayed patient, kept troubleshooting, and never made me feel like I was a burden. He genuinely cared about getting the project finished correctly and did not give up until we got it done.
Excellent customer service, professionalism, and kindness during a very stressful pre-trip situation. Employees like Michael are the reason people come back. Thank you again!”
“I highly recommend for printing needs. I placed my order online with quick next day pick up; the location even called me to come pick up my order once it was as ready.”
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“Such a great experience and everything reached Cuba in a short amount of time. The staff there were very kind and even made me a delicious cup of Cuban coffee. Highly recommend.”