Verizon's Columbus store stands out for its exceptional customer service and knowledgeable staff. Customers consistently praise the friendly and helpful team, who work efficiently to minimize wait times. Many have shared positive experiences with staff members like Adam and Josh, who are noted for their patience and expertise. Customers appreciate the hassle-free process of switching carriers and activating new lines, with staff taking the time to explain billing options and device setups. The store offers various conveniences, including in-store appointments, online orders, and same-day delivery where available. Overall, Verizon in Columbus is recognized for its commitment to customer satisfaction, making it a reliable choice for mobile and internet needs.
The young man who helped me solve my fold 5 problems and internet issues today was great and definitely deserves a 5 star review. I unfortunately forgot his name, but he was a young guy looked barely out of high school. Great salesman I will stick with Verizon for their customer service and deals.
August 2024
Drove 40 minutes to get there Doors were locked during business hours with at least 3 employees inside.
February 2024
We just picked up our new phones. Dana was a great help and very professional. While there another customer came in and was very rude to Josh and he handle it very well
