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February 2024 by Rob Daly
We just picked up our new phones. Dana was a great help and very professional. While there another customer came in and was very rude to Josh and he handle it very well
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January 2024 by Justin Cochran
The staff is helpful. Glad they've eased up on the "next" business model
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January 2024 by Douglas A Winn
Had to take new phone back 4 times to get it working correctly. Staff was very helpful.
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December 2023 by Mariah Hall
I would like to give a huge shout out Adam from the Columbus Indiana store. He was helpful for more then one appointment with us. We had weird questions and it took forever- he was still so awesome and patience! I would recommend him! Thanks Adam for your great customer service!
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December 2023 by L Rob
I don’t even want to give this place one star ! They are rude, confrontational and act like you are stupid!!! The minute we expressed the trouble we were having and what we needed the gentleman went in full force attack mode ! Verizon needs to address this store’s customer service. I observed rudeness throughout.
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November 2023 by Michael Pittman II
They're always super helpful when I come in.....they work very quickly so you don't have to spend a ton of time waiting....can't say enough about how friendly their staff is
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November 2023 by Crystal Lockherd
Our household has 2 different accounts with Verizon. So when one account was having problems I went to my local store. Which was Seymour location. Seymour didn't want to help me, and gave me the run around. So I traveled to Columbus that's 21 miles from my home to find better service. When I came to Columbus I had my guard up, and was defensive because of the way the Seymour treated me. My goal was to get a SIM card and active line. My specialist Josh S. Greeted me with open arms and help me not only get my SIM card going after online ordering messed that up. But walked out the door with 3 new active lines. Josh saved the day. I appreciated him so much! So snuck a picture so you know who you need to find as you are in good hands with him.
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October 2023 by Douglas Harper
Inept and extremely rude management. All I needed was a SIM card for my 4g camera, a camera identical to the one I activated with Verizon Wireless, at different branch, three months earlier. They said they did not know how and refused to call for help. Took no time at all once I called Verizon myself. Wasted 2 hours in Columbus.
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September 2023 by Thomas Brown
Employees refuse to provide a solution to an issue totally Verizon's responsibility.
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September 2023 by Sarah Crossland
I'm fairly certain the rep that helped us was new and had no idea what they were talking about. I've been with Verizon since the late 1990s and based on this experience switched to Xfinity.
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August 2023 by Brooke Shepherd
Josh is SUPER helpful. He always gets us a good deal and is wonderful to work with. Thanks, Josh!
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June 2023 by Roone Hennessey
Curtis, Dave, and the whole crew were super accommodating and helpful. I haven’t switched carriers in almost a decade so I didn’t know what to expect. They’re pros and switched me over with little to no hassle. They went over exactly what would be on my bill and showed me how to set up paperless billing. I left with a new phone, Apple watch, all set up and activated and ready to go. Great experience! Definitely won’t hesitate to go back.
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May 2023 by hailey c
had trouble getting my number switched over from a different carrier but Erika was super helpful and got it switched quickly! she did an awesome job, handled everything nicely and was super nice!:)
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May 2023 by Marilyn Bowman
Very nice customer service!
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April 2023 by Joshua Cobb
You pay a bit more, but you pay for the network. Love this locale specifically