Verizon's Columbus store stands out for its exceptional customer service and knowledgeable staff. Customers consistently praise the friendly and helpful team, who work efficiently to minimize wait times. Many have shared positive experiences with staff members like Adam and Josh, who are noted for their patience and expertise. Customers appreciate the hassle-free process of switching carriers and activating new lines, with staff taking the time to explain billing options and device setups. The store offers various conveniences, including in-store appointments, online orders, and same-day delivery where available. Overall, Verizon in Columbus is recognized for its commitment to customer satisfaction, making it a reliable choice for mobile and internet needs.
Good company store. Took care of my needs quick and easy.
May 2026
The guy that helped us was great. Got s great phone and the phone case I liked.
May 2026
Great experience today. My IPhone 13 Pro Max was on SOS and I didn’t know why. I got to Verizon and was greeted right away. Less than 10 min later I was walking out with my phone working and a new SIM card. No charge. Super friendly team.
