CVS is a busy store, especially around 5pm. The location is very clean and often well-stocked with popular items. Customers appreciate the helpful pharmacists and employees, and the option for self-checkout. However, the pharmacy frequently has a long line and long wait times, though prescriptions are sometimes ready faster than stated. Some management is noted as rude and unhelpful. The pharmacy itself is often understaffed, requiring staff to juggle many complex tasks, which can lead to customer service challenges despite their efforts.
