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January 2024 by Shelly Sarver
David and I want send a big shout out to Nick and Jacob at Kelley Automotive Group in Decatur, we highly suggest you check them out when looking to purchase your next vehicle. Our experience was definitely 5 star!
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January 2024 by Victor Perez
Great feature didn't expect to see this . I thought was this a real thing. Was pleasantly surprised. Thanks
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January 2024 by Mark
Thanks for the video recap. Great to see what you're seeing first hand
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December 2023 by Carla Scherer
My son, Ryan & I had a really good experience at Kelley, Decatur, IN. I was nervous about driving the car by myself the first time... somuch to learn, but left there with confidence. Thank you, Tyler Montgomery for being such a professional salesman. Carla Scherer
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September 2023 by Ethan
Fantastic experience. Adrienne and Nathan could not have been any better. Extremely efficient, normal people. They absolutely did not push us or make us feel like they were simply salesman by any means. They were normal down to earth people that I could actually communicate with. Adrienne went above and beyond with us, sending us a video of the cars interior and answering every question we had. She was new but didn’t make any mistakes on our end.The only complaint I have is one that applies for basically all dealers in 2023. I bought a Tesla. I BARELY made it to a supercharger. I had called the day before and asked to make sure it was charged (as I knew I was buying it the next day). When I arrived, it wasn’t charged so I couldn’t even really test drive it for fear it wouldn’t make it out. They have an electric vehicle plug in, but they didn’t have the adapter. Basically, dealerships need to realize that electric vehicles are the future. You have to have all the plug ins and adapters you can to make this transition smooth. There wasn’t even a charging cord in the trunk because no one checked to make sure the guy gave it to them during the sale of the car. Nothing to really complain about but just something all dealerships need to start doing.Other than that, great experience. Cannot recommend enough!
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June 2023 by jessica Glessner
Austin Holtzberg was great to work with. He listens and got me a deal that I felt was great! Highly recommend asking for Austin if you're looking to trade in and upgrade.
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May 2023 by Dondi Hitchcock
I bought a Buick Enclave 7 months ago and got an extended warranty (with all the available bonus protection options) to cover any mechanical issue. I'm a single mom who travels a lot for work. Over spring break, the transmission goes out in TN. The warranty company denies my claim and wants $6500 for a new transmission. I go to Kelley to see if they will help. NO HELP AT ALL!!!! They did offer to tow my car back here for $800!!! I found a tow company on my own that charged $500. Needless to say, I am very unhappy with the service received.
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April 2023 by Zach Kincaid
Purchased my 2019 AT4 from Austin Holtzberg here. Fantastic sales person! Went above and beyond to get a deal done with me. Additionally, he was continually helpful with further small questions I had regarding the truck and was sure that everything was taken care of to my standards. Very happy with my truck!
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April 2023 by Justin Evans
Purchased a car from Tom Kelly for our foster son. It turned out to be a lemon in under 4 months of ownership. Tried to contact Bryan and Tyler for last 4 months to get it rectified in some fashion. No response and leaving us out to dry for thousands of dollars. I wouldn’t trust these guys based on my experience. Seems they have a track record of this based on other reviews. Be aware!
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April 2023 by Loren Sparks
Austin was the person who I worked with at Kelley Chevrolet! He was so great. He was patient and motivated to help me find what I needed. I would highly recommend him and Kelley Chevy to anyone searching for a new/used car!
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April 2023 by George Pease
This place offers customer service that used to exist at all dealers in the 70's. What a top notch group. Our service representative, Mallory, was extremely helpful and knowledgeable and their rates are reasonable. We would love to have this dealership in NC.
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March 2023 by Derek May
Austin is a fantastic and is the best car salesman I have ever dealt with. Extremely polite. Couldn't ask for a better guy to deal with!
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March 2023 by Matthew Cartwright
Tyler Montgomery was very helpful! Would do business with him again. Absolutleylove my diesel! Anxious for the new car wash on my side of town.
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February 2023 by Richard Hall
Definitely worth the visit. Staff was amazing and everyone was so great, especially Mr West who helped to assure that I was able to find a vehicle that fit exactly what I needed. Thank you and very highly recommended
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February 2023 by nick farkas
Salesman Tyler and the rest of the Kelley team were great to work with! Thanks again!
