Tom Kelley Chevrolet in Decatur, Indiana, has been serving customers since 1952 and is known for its warm welcome and exceptional customer service. The family-owned dealership offers a wide selection of new Chevrolet models and aims to provide a positive car-buying experience. Many customers have praised the staff for their professionalism and approachability. Notably, salespeople like Nick, Jacob, and Tyler Montgomery have been highlighted for their support and helpfulness, making the process smoother and more enjoyable. Customers have described their experiences as five-star and commend the team for being efficient and down-to-earth, creating a comfortable atmosphere without pressure. One customer appreciated the extra effort made by Adrienne, who provided a video of the car's interior and answered all questions. Adrienne helped with the process of buying a Buick Enclave, listening carefully and making sure everything was taken care of. Communication was very good, with Adrienne answering questions and even tagging along for a test drive, showing her cooperation with the customer's needs. Additionally, the dealership provides excellent service for out-of-state customers. One customer flew in from New Jersey, and Nick from the team was very professional and courteous throughout. He sent numerous videos, answered all questions, and made the experience exceptional. Overall, Tom Kelley Chevrolet is highly recommended for anyone looking to buy a vehicle, with a strong focus on customer satisfaction and friendly service.
Wonderful customer service. They made everything easier. Thank you.
September 2026
So nice, helpful, and reassuring. Shout out to Hailey, you're amazing. ❤❤
September 2026
If you are looking for a car Kelly Automotive is the place to shop. Luke and Jacob worked together and got us our car. They were so nice and helpful and friendly. Grate service, thanks so much.
