Tom Kelley Ford is a family-owned dealership with over 60 years of experience, serving the Decatur, IN area. The dealership emphasizes customer satisfaction and strives to provide a friendly and welcoming environment for both sales and service. Customers appreciate the helpful and professional staff, including salespeople who are attentive, understanding, and dedicated to meeting individual needs. Many reviews highlight the excellent service from employees like Jeff and Luke, who go above and beyond to assist, whether it’s helping with vehicle purchases or quick turnaround times to meet schedules. The dealership offers a wide selection of new and used cars, making it easier for customers to find the right vehicle, such as trucks or SUVs, for their needs. Customers also note the dealership’s responsiveness, courtesy calls after purchases, and willingness to help in urgent situations, such as replacing a totaled vehicle. Overall, Tom Kelley Ford is recognized for its helpful staff, quality vehicles, and commitment to making every customer’s experience positive and smooth.
This was a Menards store sweepstakes winner truck. They were very helpful and cooperative answering all my questions and calls. Considering the circumstances all went well.
August 2026
Treated with respect handled with kindness felt very relaxed and respected
December 2025
Got me in the same day of request, quick and communicative!
