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November 2023 by Joseph Guelli
My wife has been looking for a Bronco Heritage Limited for several months now. The ones we found in Florida were as much as 25k over sticker. The ones we found outside of Florida which had a reasonable markup were too much of a hassle as the dealer would not assist with shipping. At Kelly Ford not only did we get a very fair deal on an extremely limited production Bronco but they scheduled the shipping and really made it a very easy purchasing experience, I would like to thank the whole team at Kelly Ford for their help.
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September 2023 by Michael Brainerd
My Dad had his car in the shop there to have a ball joint put on and an alignment done. I picked up the car for my Dad because he had to leave town for work. Upon leaving the dealership grounds I heard a clunking noise coming from somewhere underneath the car that wasn't there before and the car pulls to the right so bad that I cannot let go of the steering wheel without it jerking the car towards the ditch. It seems to me that more damage than repairs were done to my Dad's car and I wouldn't recommend taking any car to this establishment. Nor would I buy a vehicle from such a cheap dealership. No telling how far they are willing to go to get an extra dollar even if it means destroying someone else's property
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August 2023 by Bill Miller
They squeezed me in after saying they had no time available until 4 days laterI appreciate they tried
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June 2023 by Betsy Nimmo
It was a great experience. Jeremy worked hard to locate my new car. Once I was able to take delivery of it, Nate helped with setting it all up to go down the road. From the floor mats to making sure my phone was connected, he didn’t miss a detail.
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May 2023 by ForeverLawn Northeast Indiana
What a great experience from start to finish. Being a Z-plan buyer(father retired from ford) with the crazy economic times most dealers aren’t accepting the discount off the lot, but Tom Kelley chose to support the Ford family and accept the Z-plan discount. Added bonus car free car washes for life!
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May 2023 by Amy Gagnon
We drove 2 hours to get my Bronco an its the best decision ever! They made it as easy as possible and they were ready for us as soon as we got there! Great experience an we would definitely go back if we're ever in market for new or used car!
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April 2023 by Scott Rines
I worked with Nathan West at the Ford store. He got me into a brand new F-150. I would highly recommend working with him!
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March 2023 by Kristy Plagmann
I worked with Nate West and I would recommend him to anyone in the market for a new or used car! He was very polite and knowledgeable the entire time! He went above and beyond to assist me in my car buying experience! From the moment I walked in he greeted me with a friendly smile and a fantastic attitude! We picked out a perfect car that fit my needs in my budget perfectly! Thanks again Nate for the perfect car buying experience!
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February 2023 by Paul Barnes
I will give anouther raiting 1 24 23They have a Sales department thinking Zach Hake
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October 2022 by Neal A
Overall experience was fantastic. From the moment I met my salesperson Nate to signing my deal with the fantastic Kim Baker. Each step of the process was seemless and enjoyable. A lot of options to buy cars online but then miss the chance to meet and develop relationships with these fine folks at Kelley Ford. Stop in and check them out!
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September 2022 by Scott Penny
From start to finish they were professional. Far too many dealers don’t follow through but I have come to expect the best from Kelley and all his dealerships. This was no different. My order was perfect. Customer for life.
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August 2022 by Don Putman
Jason kept me updated on repairs and my options. I thought the labor rate was too high but realize these are the times. Bottom line my truck got fixed.
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August 2022 by Greg Logan
They ordered my truck without a bed. I called and talked to several people about the mistake none of them called me back. Mistake cost me another $6000.00 to put a flatbed on my truck which I didn't want. Nobody there seemed to care about it.
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August 2022 by Jeff L.
Dropped my car off here to get checked out due to engine issues. They had my car almost 3 weeks, didn't contact me once and when I contacted them several times they said they would talk to the technician and call me back they never did. I finally show up in person, only to have them quote me $17,000 for a new transmission and tell I'd be better off trading it in. VERY UNPROFESSIONAL
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March 2022 by Marissa Hunter
We purchased a used F150 from Tyler, and he was great to work with. The finance guy Jason was very helpful and made the process smooth! The guys in the service department were very friendly and efficient. After communicating about a minor mishap, the manager went above and beyond for us, which we greatly appreciated.