Best Western Edinburgh/Columbus offers a practical and convenient place to stay with friendly staff and clean rooms. Guests appreciate the location close to the highway and nearby attractions, making it suitable for quick visits. The hotel provides a standard complimentary breakfast and smooth check-in and check-out processes. Many guests find the rooms comfortable enough for a decent night's sleep, although some mention that the rooms are a bit dated and certain amenities could be improved. However, there are mixed experiences. Some visitors noted issues such as rooms smelling upon arrival, and one guest received a different room than what was pictured, with furniture not matching expectations. A few guests experienced problems with room cleanliness, including incidents where staff entered rooms without permission despite the do-not-disturb sign. Others mentioned noisy surroundings, like a semi truck parked outside that kept running overnight, disrupting sleep. The pool area is well kept but can be uncomfortably hot for watching children swim. Staff service was generally friendly, with some employees being very helpful and professional, especially during late-night check-in. Nonetheless, some guests encountered staff who appeared unhelpful or lacked knowledge, which affected their experience. Overall, Best Western Edinburgh/Columbus is a decent choice for a practical stay, but some aspects could benefit from upgrades and better maintenance.
Nice clean rooms, quiet, affordable, close to restaurants.
May 2025
Great place to stay, friendly staff, clean rooms. The pool room is extremely hot if your just sitting there to watch your kiddo swim. But the pool is very well up kept also!
May 2025
It did have a smell to it in the room. Bathrooms are so small. Respectful staff.
