Best Western Edinburgh/Columbus offers a practical and convenient place to stay with friendly staff and clean rooms. Guests appreciate the location close to the highway and nearby attractions, making it suitable for quick visits. The hotel provides a standard complimentary breakfast and smooth check-in and check-out processes. Many guests find the rooms comfortable enough for a decent night's sleep, although some mention that the rooms are a bit dated and certain amenities could be improved. However, there are mixed experiences. Some visitors noted issues such as rooms smelling upon arrival, and one guest received a different room than what was pictured, with furniture not matching expectations. A few guests experienced problems with room cleanliness, including incidents where staff entered rooms without permission despite the do-not-disturb sign. Others mentioned noisy surroundings, like a semi truck parked outside that kept running overnight, disrupting sleep. The pool area is well kept but can be uncomfortably hot for watching children swim. Staff service was generally friendly, with some employees being very helpful and professional, especially during late-night check-in. Nonetheless, some guests encountered staff who appeared unhelpful or lacked knowledge, which affected their experience. Overall, Best Western Edinburgh/Columbus is a decent choice for a practical stay, but some aspects could benefit from upgrades and better maintenance.
Had a wonderful stay, breakfast had plenty of options for everyone. Quiet location great area clean rooms
May 2026
This hotel is located very close to 65. Outlet mall is right across the street from. Breakfast was very good. All staff are very courteous and helpful. Rooms were super clean
April 2026
Thank you for the amazing front desk, the comfortable stay, and the delicious breakfast.