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July 2025 by Wendy
Chris was extremely helpful and friendly. She took the time to thoroughly investigate the status of my mail and provided clear information on its whereabouts. Her excellent customer service and attention to detail were truly appreciated!
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March 2025 by Renee Harris
Whitney was SO helpful and kind. She was able to help me and go the extra step to make sure I was taken care of when the post office in Columbus were rude and not interested in helping me when I had questions.
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August 2024 by Rachel Wilkerson
Does NOT offer Notary service
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May 2024 by Samuel Gottman
They seemed annoyed I came into the office to ask a question about my tracking information. Rude and bad customer service
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December 2023 by Nour Mah
They are late in opening the place
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June 2023 by Bill Green
They actually close at 4 but it says 430. Drove over here but it was closed by 410
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April 2023 by D M
It seems everyone complains about the Edinburgh, IN, post office, but I think they do a great job. I've never had a problem with someone else getting my mail. I have informed delivery and everything arrives within 24 hours of my seeing it in the email. The mail carrier (a woman with blonde hair, don't know her name) always brings my packages up to the porch whenever they don't fit in the mail box. No complaints!! Note: And NO, I don't personally know anyone who works there!
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March 2023 by Alexis Collins
SERIOUSLY??!!???IT SAYS "DO NOT BEND."And half the time, our mail never arrives but we get other people's mail CONSTANTLY.
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March 2023 by Samantha Salvagin
Got a new mail person apparently and they never pay attention to the address my mail is always being delivered to someone else’s house but they can deliver packages just fine. Their drivers need to stop being idiots and pay attention instead of being in a hurry to go home. I miss the days when the mail person would go the extra mile now it’s like they don’t care but if their mail gets messed up I bet they throw a fit treat others mail how you would want your own to be treated.
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March 2023 by Nell Thompson
Consistently Incredibly poor service. It’s like I’m in the twilight zone. This has happened for years….carrier won’t deliver my package to the door. Call to complain….it’s the same story every time…they expain their cluster f of a system..drivers come from Edinburgh to deliver to Nineveh, always ask about my driveway…it’s fine no hill, not too far from the box, they say they’ll come out and look, never do. Every time I hear this but NOTHING actually happens. The only thing worse than usps is when you combine ups and usps called ups surepost, fed ex has their version. The package is shipped from a ups office but is transferred to usps…so when ups delivers the package to Edinburgh I get an email that says it was delivered to my front door complete with “proof of delivery” what??? I’m looking all around my house for the package, check neighbors front door, then I check the mailbox and there’s the little slip from usps. For some reason I call Edinburgh thinking it might get me somewhere…no, it’s the same practiced response….the mail comes from Edinburg…blah blah….is your drive too far from the box, hill too steep….welcome to the twilight zone where no one cares what happens. I decided to give up on my package for the day, it’s a 30 round trip to the post office to get the mail they refuse to deliver. I try to stop the next day but the post office is closed for lunch. Maybe today is the day! I’ll try again to pick up the package they refuse to deliver. I think the old term “going postal” needs to apply to the customers now rather than the employees. There is absolutely no accountability for the employees. I feel like I’m going to lose my mind trying to complete a simple task such as get my package that’s supposed to be delivered to me.
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March 2023 by Kyrr K
It would be nice if my outbound mail was actually picked up from my box. It's always standing up and clearly visible, but if they don't have mail to deliver, they won't bother to stop. Do I need to apply for more spam mail, just so you people will come here and do your job?
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March 2023 by Fertrina
I'm getting really sick of my mailman I'm not stopping at my house when I have my flag up. If I don't have any mail to be delivered, he still needs to stop and pick up my outbound! I bought the stamp, I paid for the service, I deserve to get it! This is about the 5th or 6th time he's done it in the last year. Train your people better!
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December 2022 by Attila Vass
They always come up with \\\"reasons\\\" to close early. Definitely over-paid...
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December 2022 by Ella Marelja
Post office closes doors 35 minutes before actual closing time. Website closing time 17:30, Google my Business closing time: 17:30, paper hanging outside the window: 17:15. The security guard is the perfect representation of the quote: Give little people a little power, and it goes straight to their ugly, little heads. Maybe train your employees how to change actual closing times on their website or how to actually manage a place of work. The easiest thing to do is to play with other peoples time and money.
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December 2022 by Lynn C
I see posts complaining about the closing time. Upon checking the official Post Office Ltd website (as it is a Post Office and not a Royal Mail office) it clearly states that it closes at 5pm. Also, why on earth turn up 5 mins before closing time or at 5pm and expect to be let in if there's a large queue? As most places do, I imagine the staff are only paid until 5pm, why would they want to work over their paid time/for free because someone hasn't turned up in the 8 hours they're open until the last few minutes?
