Gates of Elkhart has a long-standing reputation in the Michiana area, having been family-owned since 1928. The dealership prides itself on providing a friendly atmosphere and excellent customer service, which customers appreciate during their visits. Many reviews highlight the helpfulness and empathy of the staff, including notable mentions of team members like Thomas, JJ, Abijah, and Bryan. Customers describe their experiences as comfortable and enjoyable, whether they are waiting for vehicle service or purchasing a new car. The staff goes above and beyond to ensure a smooth car-buying journey, addressing concerns and working diligently to accommodate individual needs. Customers feel welcomed and supported, especially during the often-stressful discussions about financing. Gates of Elkhart also stands out for its commitment to maintaining vehicles in great shape and offering competitive prices. Many reviewers express satisfaction with their purchases and the overall buying experience, recommending the dealership to others. The team is noted for their proactive communication, ensuring customers are updated throughout the process, which adds to the positive experience. Overall, Gates of Elkhart is recognized as a reliable dealership where customers can find quality vehicles, friendly service, and a genuine commitment to meeting their needs.
Had the pleasure of working with Greg Woodson 2 times! He is friendly, very educated, & super flexible! Will recommend him 100000/10.
December 2024
I really enjoyed my stay today at Gates waiting on my truck to get a oil changed it was very comfortable in there and the the peoples that work there is very friendly and nice specially Abijah he was very nice and friendly and made it very comfortable to be there
December 2024
Awesome people Jeff the finance manager went above and beyond for me i'm driving a 2021 silverado i absolutely love it and my salesman Freddy awesome kid he has a bright future
