Lochmandy Motors Service Department has been serving Indiana drivers since 1954, offering reliable vehicle maintenance and repair services. Their certified technicians handle all types of vehicles, from simple tune-ups and oil changes to more complex engine repairs. Customers appreciate the staff's friendly and professional attitude, whether making appointments over the phone, dropping off a vehicle, or receiving assistance at the shop. Many reviews highlight the department’s quick response, especially in urgent situations like vehicle breakdowns or dead batteries, with staff keeping customers well-informed throughout the process. The team is also praised for their patience and good communication, often working with extended warranty agencies and providing rental cars when needed. However, some customers express concerns about costs, mentioning charges like a "Doc fee" for oil changes or labor for replacing cabin filters, which they feel are unreasonable or price gouging. Others note that technicians sometimes overlook simple tasks, such as topping off fluids like coolant or windshield washer fluid, which can lead to dissatisfaction. Despite these issues, most reviews emphasize the quality of service received and recommend the business to friends and family. A few mention that prices are a bit high compared to past experiences, but overall, Lochmandy Motors Service Department is known for handling repairs efficiently and providing good customer support. Customers value their honesty, patience, and the ability to get vehicles back on the road promptly, making it a trusted choice for vehicle maintenance in the area.
