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“Just wanted to pop on and say that Nate and the other fellow (regretfully did not get his name) who were working today were fantastic! There were a lot of problems with my son's new phone/old phone transition and Nate was knowledgeable and patient the entire time, troubleshooting each one. Both guys working were 100% lovely and I ended up really enjoying pleasantries exchanged during the long wait while Nate expertly dealt with every tricky issue as it arose. This is the kind of customer service that can actually turn a bad day around, thank you so much for everything!”
“Javon has been amazing and has helped me numerous times with my account. He helped me with my promise to pay and reviewed my account for discounts and more. He truly goes into detail about everything. I hope he never leaves this store.”
“Jayde was awesome! I'm not super tech savvy, and needed my equipment replaced due to the bad storms. Was super quick and easy! Upgraded my internet speed and was able to lower my bill by $30!”
“I had an issue with my router and figuring out the wifi password today, and Adam helped me so much! He was on the phone with me for like a whole hour until we solved the problem, showed me things on the computer so clearly and honestly calmed me down too because I was going to miss a meeting with my professor over zoom! Overall he was amazing!”
10:00 AM - 5:00 PM
400 E 3rd St #3, Bloomington
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Smithville has been one of the best ISP's I've had for a remote rural area. I've had two DSL lines for over a year without any issues, speeds were around 40Mbps each. Recently, they just cut me over to fiber and it's been rock solid with speeds around 850 Mbps. So far so good! I haven't had any issues with customer service either when I've had to call them to help troubleshoot and fix an issue. Keep up the great work!”