Metro by T-Mobile is a telecommunications company that has received positive reviews from its customers. According to the reviews, the store's staff, including Wyli, Mishon, Shannon, and Marie, have been praised for their exceptional customer service. Customers have highlighted the staff's kindness, helpfulness, efficiency, and patience in addressing their needs, whether it was switching carriers, fixing phone issues, or setting up a new service. The reviewers expressed satisfaction with the overall experience and appreciated the staff's understanding, particularly towards elderly customers. Metro by T-Mobile is described as a reliable and customer-focused business.
I went in there just to see how much it would be to switch carriers . I was greeted by this lovely lady named wyli , she was super kind and answered all the questions I had . It definitely made my experience a whole lot better and she made me feel like I was actually being heard. Good job Metro!
January 2024
Stopped here yesterday 1/8/23 to get some help with my phone. A sweet little girl Mishon helped me. Mishon was very helpful and efficient. Thank you for helping this old lady. I really appreciate your understanding and I know other elderly people do to. Metro you have a jewel here.
January 2024
There was a lady(Shannon) in this store that helped me out so much. I've been having a problem with my phone and she fixed it like it was nothing. Great job. She's a keeper. For sure!!
