First Internet Bank, based in Indiana, has earned a strong reputation among its customers over the years. Many have been with the bank for over two decades and appreciate its simple and effective online platform. The website and mobile app are user-friendly, reliable, and free from unnecessary upselling, which enhances the overall banking experience. Customers highlight the helpfulness and friendliness of both in-person staff at the Fishers location and phone support agents. The bank caters to a wide range of needs, offering competitive interest rates for savings and lending. Notably, First Internet Bank provides business customers with free electronic payment options, eliminating costly credit card fees. Even those without a computer can open an account easily by requesting forms via phone. Overall, First Internet Bank is praised for its efficient services, including money transfers, bill pay, and e-deposits, making it a top choice for both personal and business banking needs. Customers recommend First Internet Bank as a reliable option for anyone considering an online banking experience.
Looking for a no fee business checking account, there isn't really a better option. The fact that support is real person that is domestic is so wonderfully appreciated and unexpected.
May 2026
I've been with FIB for more than 10 years now. I started with a personal account and added my business accounts. Their account interest rates are among the highest consistently. And best of all they have GREAT customer service.
March 2026
The website is comprehensive, processes are well throughout out, and their technology works! In the three years that I have been a client I've only had to reach out to speak with a person 1-2 times in order to complete a transaction. First Internet Bank understands how to make online banking a pleasant and effective experience.
