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“Great customer service! Helped us find a great mattress. Listened to wants and needs. Talked us through a few different models and listed pros and cons for both. Made our experience very easy and smooth!”
“Tessa was so nice and helpful and was knowledgeable about what type of bed I should get due to my back pains, she didn’t try to sell my the most expensive bed and on the Contrary she was helping me get one within My budget! I came in that store frustrated and in back pains and walked out happy and excited to have a new bed! Thank you Tessa!”
“Desmond was very welcoming and helpful. He spent about 1 1/2 hours with us having us try about 8 different mattresses then showing us the payment options for our 2 preferred choices. We went home to compare and discuss these results. We decided last night to purchase from him and returned this morning to do that.”
“My experience started with a frustrating delivery issue. However, I want to recognize the outstanding customer service I received from Cole.
Due to an internal account error, my order was delayed and my items were not delivered as scheduled. Once Cole became involved, he took ownership of the situation and worked tirelessly to find the problem and rectify the situation. He kept me informed, tracked down the root issue, coordinated the resolution, and went far beyond what I would normally expect from customer service today. What could have been a 0 or 1 star experience completely turned around my perception of the company.”
“Allan was great and helped me set up a mattress order and 3 bunkies. He gave me some discount to help me out as single mom of two. Super grateful for his generosity.”
“We have bought furniture from Godby in the past, they are very knowledgeable and easy to work with and have good prices. We have been working with Bruce, he is the best!!”
“I was dreading a mattress purchase. I tried to figure things out with a couple of direct to consumer places online. I'm so glad I visited this Mattress Firm. Kat was incredibly informed, kind, and personable.
The items I purchased were also available for next day delivery. I'm pleased with my new mattress and even had enough budget remaining for pillows. See you in 7-10 years!”
“From the beginning process of looking to making decision, the salesperson was knowledgeable, professional and fun....the delivery guys were on time and showed us how to operate the machines. And then when we received the email with pics of setup, OMG. Couldn't believe the upfront professional business. Definitely ⭐️⭐️⭐️⭐️⭐️”
“We were just starting to look for a replacement sectional when Laura greeted us with a warm smile and friendly conversation. She quickly understood what we wanted and helped us find the perfect couch within our budget. The whole experience was easy and stress-free. We’re thrilled with our new sectional and highly recommend asking for Laura when shopping at Kittles”
“Ben, the Indianapolis store manager, was extremely knowledgeable and helpful during my store visit. He was able to make recommendations from a large selection of products based on my preferences and answered all of my questions with ease. Overall, a great shopping experience!”
“Great experience. Korey was friendly, honest and knowledgeable. A very low pressure environment culminating in a pleasant sale. We were very impressed by the quality and variety of the Bowles mattresses.”
“I don’t know why we haven’t heard of this place before, but it is Wonderful! Chloe and Nicky helped us try out 3 different arrangements/versions of mattresses after my husband and I took a short questionnaire about preferences. We found a great mattress for our camper (our home one isn’t ready to be replaced, but we will certainly consider getting our next one there!)They’re made in Indiana! You have 30 days to try them, and if it isn’t right, not comfortable, they help you figure out how to change out a layer(not difficult) to get a better version! Very impressive and comfortable.”
“We had a great experience with Snooze! I specifically told my husband we weren’t going to buy anything walking in. But, Gloria was so kind and low pressure, the mattresses were so comfortable and Gloria found us a discount that made our purchase cheaper than buying online would have been. We’re very happy with our purchase and if we need any more mattresses we’ll be headed straight back.”
“Taylor made our buying experience seamless and low pressure! We found exactly what we we're looking for, definitely recommend Hoosier Mattress to all our friends and family”
“We had a great experience buying a couch, loveseat and two chairs from Godby furniture. Our sales consultant, Cathy Haggard, was friendly, professional and gave great styling input. She was not pushy at all. The store has a great selection and quality pieces to choose from.”
10AM - 8PM
5333 N Keystone Ave, Indianapolis
Mattress Stores
“Christina is a very polite, and helpful employee I’ve been coming to this location for years. I love showing up with my fiancée checking out there items once in a while to see if they have gotten any new items. But this woman has done most of our finances though the years she won’t let you done very hard working helpful!”
“Cristy and Mike are AMAZING. Mike warmly greeted us and gave us information on current deals, and Cristy helped us through the selection and purchasing process. She was very knowledgeable, personable, and left us feeling confident in our purchase.”
“Our furniture needs were met, and the lady that helped us was very knowledgeable and helped us around the store as we are both visually impaired. We had a good experience and we look forward to our delivery on Wednesday.”
10AM - 5PM
200 S Rangeline Rd #119, Carmel
Mattress Stores
“We have had our Registry mattress for15+ years and it still looks brand new. Being able to flip the two-sided mattress is such an obvious feature that all mattresses should have.”
“Tom Hall was assisting us when we bought our bed. He was very thorough and very low pressure giving us the opportunity to make updates on our old bed. We appreciated his kindness and expertise. Excellent in sales!”
“Spent time determining which bed would be best for me. Tried different settings, did not push or make me feel rushed. Called several times after it was delivered to be sure I did not have any questions.”
“Just got my mattress today with a power base. We bought the innate mattress and so far we love it. RJ and Jeff at the store were great to work with. The experience was top notch! No pressure to buy a mattress that was going to make them more money. They asked all the right questions and explained the company to me. I love that it’s a local company and the mattress is made in Indiana. Don’t be fooled by smoking mirrors and fancy sales pitch. I was looking for 6 months and have tried probably 20 different mattress. I actually helped them sale a mattress to a guy that was on the fence. He bought the mattress that I was my first pick. The wife ended liking the one we got better.
6 months later
I still feel this mattress is the best mattress I have ever bought. My back is actually getting better. My wife and I are totally satisfied.”
“Great experience. Korey was friendly, honest and knowledgeable. A very low pressure environment culminating in a pleasant sale. We were very impressed by the quality and variety of the Bowles mattresses.”
“Had some confusion at the store and they said my mom's ottoman was at the warehouse. I came in last minute so she could have it before Christmas and the guy was excellent. He fixed the paperwork, got me the ottoman, and it was all handled in less than 10 minutes.”
“Scott and the team at Urban Styles are fantastic! We needed new foam inserts for a sofa we love and use every day. Although it was normal wear, Urban Styles replaced them at no charge, the new ones made it feel brand new again. We really appreciate a company that helps you keep quality furniture and just a fun place to shop too. The service was outstanding, and we’ll definitely keep coming back. Thanks again, Scott and team!”
“strong craftsmanship and beautiful designs. we especially appreciate the delivery team tory and shawn who went above and beyond on customer service. one of the pieces was delayed due to shipping but tory made sure to remedy the situation the very next day. great products and great people. furniture isn't something you buy every day so it is imperative to buy from people who make your experience stellar.”
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“Very lovely place. Explained everything. Employees were very helpful and knowledgeable. They explained their business and how they operate. Prices were great as well. Will buy from them again.”