“Great discounts and they do walk-ins. Demeanor in the shop is comfortable and no one gives you attitude even though you can tell the shop was backed up and understaffed. Special shoutout to Trevor at the front desk in taking every customer encounter with grace and humility.”
“UPDATE: To the people buying tires off of Facebook Marketplace, THEY ARE NOT SOLD THROUGH THIS SHOP, it's the owner running a SIDE HUSTLE that the storefront has NOTHING TO DO WITH.
Great, honest people, super work. I have been going there since the 90s. Great place!”
“Top notch service every time I Visit. All my vehicles are serviced here and I've never had any problems. They explain the issue and work they have completed. Highly recommend these guys!!”
“Would highly recommend! H is a true professional with very reasonable prices. Communicated throughout the process and took time to explain everything in an understandable way.”
“I brought my van in because of a humming noise, I assumed was coming from a nail in my tire. I have Road Hazard coverage.
The eventual news was terrible…the vehicle is unsafe to drive. A front hub assembly is shot and suspension work I had put off for two years is now critical.
What has me give a 5 star review is the way I heard others in the waiting room get their news delivered. Each of us received a thorough explanation and utmost respect. I have worked in Customer Service for over a decade and know excellence when I hear it. Thank you, Pep Boys, well done.”
“After purchasing a set of tires several years ago, anytime I have needed to stop in - perhaps for a slow leak, rotation, etc. - the employees have demonstrated expertise while being kind and patient with a person that is NOT knowledgeable when it comes to cars.”
“Bought our Used 2023 Ford F-150. Mike our sales guy was awesome. No pressure and super easy to talk to. Took a test drive and then told him what we wanted and we got a great deal. Much better than we expected.”
“Ordered new tires on their website and scheduled installation for a couple days out. They called and said they received my tires earlier and could I come in the next day. In and out in less than an hour. Very efficient and super customer oriented.”
“Bought a car from carvana, had an oil leak. Went to firestone to file a claim with silverrock, Luis which i believe is the store manager, was very friendly and helpful with my situation. Explained everything well and provided me with great service! Thank you for all your help!”
“Needed a tire replacement and these guys were excellent. They showed up dlfast, got the job done right, and the price was fair! Great service - definitely recommend if you need roadside tire help!”