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“I was having issues getting power to my RV and they reached out promptly. The two guys I spoke with on the phone were incredibly helpful, walking me through things to try/troubleshooting before coming out to look at the RV. I ended up being able to fix the issue myself with their guidance. I really appreciate this business and them taking the time to help me solve the problem. Any future issues I will be calling them. Thank you Weirs!!!”
“Yesterday I needed to move a large piece of furniture for my daughter. I called the Middletown location and talked with Tim Mobley the Middletown Manager.
Tim was very knowledgeable, professional and friendly. Tim put me in one of their Vans, which was perfect for what I had to move. I was so impressed with how clean the van was, it was low mileage, got good gas mileage and the ride was really good.
In my opinion Tim and Sternberg Truck & Van Rental don't have an equal in the truck and van rental business. They are the standard for all their competitors to reach for.
Thanks again Tim for being such a big help to me, I really appreciate it!”
“The only comment I have is that I had absolutely no problems at all with this experience and the guy I dealt with was very good with dealing with customers. I had an excellent experience here and I will definitely be back when I need a U-Haul again.”
“Ryder is a fantastic company and Kim is absolutely amazing, Ryder is lucky to have her on the phones. She made my day and experience smooth and her cheer brought some sunshine to my day!”
“Perfect, the associates at the Payne Koehler road location were professional and courteous, and seemed to care about my needs, the van was clean and comfortable and well maintained, I could not have asked for a better experience, and again Kudos, to your staff, that's a great bunch you have there”
“The container, pads, and delivery were clean and new. Items arrived in perfect condition. While customer service was polite, the communication and synchronization of local office with national office of delivery and pick-up times needs improvement. I received numerous communications with conflicting times for pickup of full and then, empty containers - this created stress and caused me to make several calls to ensure our container would not be picked up before we had a chance to empty it. The very short window of time to confirm pick up of empty container is only available via a phone call and thus is flawed if you are enroute on a plane and can't make a phone call like we were.”
“This dealership in new Albany, Indiana is one the absolute best international dealership in the country.
The service Department has great people working there very professional & knowledge the mechanics is truly the best.
How many dealership does anyone know that wash the engine after working on it when you the customer didn't ask for it.
It's how this dealership does business
Also the part's Department was doing their very best to secure my part's that I needed for my truck thank you every one for a job well done.”
“Great experience! I was blown away with how Lanley took care of me when I needed a trailer on short notice. He worked with me better than any corporate type Uhaul location ever could, truly appreciated. Quick stop off of the Interstate, and then right back on, perfect location if you need a trailer to head into Indiana and back.”
“This is a family-owned business look like they've been in the neighborhood for many years they have great service although they couldn't supply what I needed today but they did help me with information so they will do what they can do to help you whatever is within their power to do it's a good shot you should go by they have a lot of rental equipment there.”
“After having a horrible experience with another truck rental company, I was in a crunch and needing a moving truck the same day. I should've called Sternberg FIRST! None of the big name truck rental company's had a truck available on such short notice, but Sternberg Truck Rental did! Not only did they have a truck the size we needed but they were also super friendly and extremely professional! Affordable too! I actually don't live very close to this truck rental but I will always go here from now on. I promise you, it's worth the drive! They know how to handle their customers and they truly provide excellent service. No other rental company can compare to how great they are.”
“The staff is always so nice and very knowledgeable about any problems we face with our trucks. They always make you feel like a priority and not a burden. Steve is always a big help. Kevin is always willing to help is too even Pam in the rental department is always so nice and willing to help us get a loaner if need be. I love the Ryder that I go to”
“We just had a great experience with Nick @ Kentucky Truck Sales. They replaced the injectors on our Ottowa yard truck and got us back up and running when we were in a pinch. Thank you KTS!!!”
“I rented a 10ft truck here today. Picked it up with 24/7 online reservation - everything ready. Had some online problems with returning - my fault - the vendor took care of everything. Thx for that. Will do again.”
10:30AM - 7PM
1508 W Broadway, Louisville
Truck Rentals
“You gotta try this location.When I was in desperate need of a Truck they came through for me.I was in, out and on the road in less than 30 minutes.Very clean, excellent customer service and they gave me back every penny not spent on the estimated cost.I would recommend this location for future use.”
“Wheelz N Dealz was very easy to get the Uhaul reserved and picked up from. The location is easy to pull in and out of. I will rent again from him in a few weeks.”
“The staff were great, and one person saved me a headache! I was parked in their lot and a tow truck driver had mistaken my car for one broken down. The staff woman recognized my car, ran out, and made sure the wrecker got the correct car, even though the driver kept insisting mine was the right one. I really appreciate her assertiveness and attention to detail. Also, rental was easy and everyone was friendly.”
“Penske trucks are very well maintained as a fleet of moving trucks. I'm not going to comment on the others however, Penske trucks I know very well and it's my choice when it's time to rent a truck. You do see the difference in not only driving the truck but the additional accessories and equipment the truck has to offer. Last, the ride of a Penske truck in my opinion is above the others. This matters very much at the end of the day!”
“This was an alternative site to pick up the rental truck. It was not the location I originally chose to do business with so I was transfered to this site to pick up the truck. The truck was available when I arrived to get it and the representative helped me complete the contract. The truck was in great condition with only 430 miles on the odometer.”
“It was quick and easy. No issues. It was a good experience. I used the app to check out the uhaul and return it. I asked two questions to two people on site about if it was ok to leave my case along with asking someone to move the uhaul in front of the one I was renting and they were very helpful and quick to respond/assist.”
“The last real person lit their nasty mattress in box spring in my truck. What for the most part?The return was okay.Those lock boxes need to be located where you can access them at any height where I was was very slippery and the ice surrounding kept making me slip...I almost fell a few times. Okay other than that.”
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“The gentleman working was extremely personable and helpful. I didn't know about this location. I had usually gone to the Jeffersonville location. That won't happen from here forward unless I have to. Thank you for the great service!”