1st Source Bank, particularly the Dupont Oaks branch, is highly appreciated for its friendly and helpful staff. Customers find the branch conveniently located near grocery stores, making quick visits easy. Many clients have switched to 1st Source after long-term experiences with other banks, often describing their previous banks as difficult when handling loans or refinancing. In contrast, 1st Source makes these processes smooth and straightforward, with customers successfully refinancing mortgages, opening accounts, and establishing investment portfolios without hassle. The staff at the Dupont branch are known by name, creating a personal and welcoming environment. Customers also value the attentive discussions about their business growth and financial needs. Overall, people are very satisfied with the service and the ease of banking at 1st Source, feeling confident in the friendly assistance they receive.
The tellers and manager are friendly and helpful. The Dupont Oaks branch is conveniently located close to grocery shopping so making a quick in and out very easy!
June 2024
Congrats to Chastity for outstanding customer service. Great help to this technology challenged customer.
April 2024
The Teller was extremely upbeat and very pleasant and very willing to help me.
