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“Everyone in the local branch has always been helpful and courteous to me for over a decade now. I enjoy banking with Star and would recommend them over the big Banks any day!”
“Lauren has helped multiple times as I've been navigating the process of untangling the very tangled finances of a forgetful senior citizen. It's a tough spot many more people are finding themselves in these days but her compassion and patience has been incredible. Thank you!”
“Star Bank has taken great care of me for many years now. They are easy to work with and have kept my account secure. I have used larger banks in the past with poor results. Their app is also easy to use with immediate access to your accounts and credit score.”
“Gaylan Troutner did a great job. She worked our group in and got our new officers fixed up so they could function online and with debit cards. She was pleasant and knowledgeable. Couldn't have asked for better service.”
“Carolyn was very thorough. I felt she wanted to offer the right account and/or services to meet my needs. She asked probing questions to accomplish that. Thank you.”
“We have been members of the Hanna branch of ProFed for over 35 years. ProFed is a wonderful institution. We have always received polite, courteous service from the employees. And they've met our needs from our checking and savings accounts to our safetly deposit box to serving as a notary public. Thank you for all the services that you provide to us.”
“I have been with Star for 12 years now and I have never had any issues. I spoke with a rep the other day and she was in training and did a super job. She was so friendly and helpful! Thank you Star!! You all are Top Notch!?”
“I like to thank Rick Ponder for his professionalism, knowledge and friendly demeanor in making the loan process easy. Rick's responsiveness to calls, text and email communication is excellent. I was very pleased with how well the process went.”
“I’ve been a Star Financial customer for over 17 years. I have nothing but Great service at any location or any situation that has come my way. One particular event was my stolen account number with over $1,000 in fraud. I called them and within minutes, they secured my account and started their investigation. Within days they found out that an employee at flower company I recently used was where my account was breached by one of the flower company employee. Star Financial was able to recover my funds. This all took place in a matter of 3 days.
My main Star Financial bank I use is on DuPont Rd in Fort Wayne, IN. Those men & women are extremely helpful in anything I ever need.
If you’re looking for an Incredible bank with great services, Star Financial Bank is where you should go.”
“Just got accounts set up this week and it was a very pleasant process! Bailee did a wonderful job explaining and recommending services 3Rivers provides. Very smooth transition, and I am happy to say I will be a member for a long time!”
“Been with Star for 27 years I really like the The small town feeling of great financial establishment. Multiple homes, vehicles, and investment properties. And I’m just an ordinary guy just like everyone else. BIG steve.”
“This branch location is super convenient for my family and I to complete our banking. The team there will go above and beyond to find solutions! This will always be my branch!”
“I was able to work with Natausha at the Illinois Rd location to work out the details of a very important loan for an addition to our home, and she was extremely accommodating! Was able to work with our busy schedules and even sent the final documents through email for DocuSign instead of making us drive to the office. It was a seamless process and she answered all of our questions in detail, and when unsure of an answer she made sure to track down the right people to give us the best answer possible. Highly recommend, we are very appreciative of her and Midwest!”
“Logan is great to work with he’s very knowledgeable, helpful, patient and attentive. Logan displayed a professional attitude was very friendly and courteous…. Keep up the great work Logan! :)”
“Out of the 5 banks I use, this is the only bank I walk into and I'm greeted with my name, smiles and usually a follow up from a previous conversation (I don't even come in that often, so I'm always surprised they remember my name ?). I've only had good experiences with the staff, particularly the bankers Penny and Jacob, have always been so friendly and accommodating!
From a banking perspective, they're great. I got my first mortgage through them. The process was smooth and I felt well informed throughout the process. If I have questions or concerns they are always quick to help me resolve them. Highly recommend!”
“We have our auto loan here. We got a great rate on our auto loan in 2021. I make my payments in person at a branch. I love this location. Very convenient! The tellers have always been very prompt and pleasant!”
“Sharon was kind, professional and friendly. She informed me how certain things work. I was grateful for her help and now will go to the Tillman branch vs another one I was going to. Her warmth and caring made an impact on me, being a senior I am aware of how important it is to be treated with respect and not dismissed”
“This is a longer review, but the level of service at State Bank deserves more than a few sentences.
For most of my life, I banked wherever was convenient and had plenty of ATMs. State Bank offers that same convenience, including accounts that allow you to use other banks’ ATMs without a fee, but that is not what truly sets them apart.
The real difference is the personal service. You are not treated like just another account number. They know their customers by name, take the time to understand their needs, and genuinely look for ways to help. Their employees consistently go above and beyond, and that same care extends into the community through local fundraising for Honor Flight and other nonprofit organizations.
In a world of corporate banks and increasingly impersonal financial institutions, State Bank truly sets itself apart. They combine modern banking convenience with a level of personal attention and genuine care that is increasingly hard to find.
State Bank has completely changed what I expect from a bank, and I am glad I made the switch.”
“Miranda Moore at the 3 Rivers FCU Northland location, has quite literally been the most helpful banker I’ve ever communicated with. Her responses are prompt, professional, and always effective. She truly gos above and beyond to ensure a quality experience with 3 Rivers every time I need assistance. Thank you Miranda!”
“Very nice and very knowledgeable staff---I can recommend this branch and the manager, Jake Graham. And, they offer services not available at many national brand banks.If you're looking for the personal AND professional blend, you'll find it here.”
“It’s refreshing to work with a financial institution that makes you feel valued. I would definitely recommend ProFed to friends and family! Thanks always:)”
“The bank teller was friendly on Friday, May 29. There was a wait with 3 or 4 people before me waiting to get service, and there was only one bank teller working.”
“I am not an actual banking customer of this bank, but I tell you what I probably should be. This place is awesome. I found myself in a spot needing a document notarized, I drove around town all day went to several different places, called many different actual notaries, and they either wanted an extravagant price I could not afford or said they couldn't even do it. I showed up here and gentleman helped me no problem no questions asked. Thank you Old national.Exellent service.”
“Jackson was wonderful. He was very patient helping learn how to send information for income verification for an apartment. The best customer service! This is why I have been a member since 1989.”
“Faith Stull is top drawer! She has helped me with several difficult choices in the past and she keeps getting better! The staff is friendly, respectful and hard working. I am Grateful for this branch! ?”
“The tellers and manager are friendly and helpful. The Dupont Oaks branch is conveniently located close to grocery shopping so making a quick in and out very easy!”
Open 24 hours
855 Webster St Suite 200, Fort Wayne
Banks
“First Merchants Fort Wayne corporate office is the perfect place to meet with a private wealth advisor to discuss your private banking and wealth management and investment needs.”
“We had the pleasure of working with Kevin Fortriede at Union Savings Bank during a particularly challenging time in our home-buying journey. From the beginning, Kevin was incredibly knowledgeable, responsive, and patient—always willing to answer our millions of questions without hesitation.
What really stood out was how thorough and detail-oriented he was throughout the entire process. Every step was clearly explained, and we always felt informed and supported. It never felt like just another transaction; Kevin took the time to understand our unique situation and guided us with a level of personal care that made all the difference.
Thanks to his dedication and expertise, we were able to secure a loan and move into our new home. We’re beyond grateful and wouldn’t hesitate to recommend Kevin to anyone needing a dependable, caring, and skilled mortgage professional.”
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“I have been a member/customer here since 2020 and they have always gone above and beyond! Every single person I’ve encountered at the APPLE GLEN branch has been professional, friendly and helpful. I can’t say enough good things about them! Highly recommend!”