1st Source Bank is a top-ranked financial institution that has delivered a comprehensive range of services for individuals and businesses since 1863. The bank is known for its personalized service, with customers appreciating the individualized attention they receive and the lack of "big bank nonsense." Despite some initial issues with the main branch, customers who have switched to the Waynedale branch report excellent service and helpful staff. The bank has also been praised for its flexibility in working with customers who have faced financial difficulties, offering options to help them maintain the equity they have built up in their accounts. Overall, 1st Source Bank is a customer-focused institution that provides a refreshing alternative to larger banking institutions. As of Monday, March 23, the bank's banking center lobbies will be available by advance appointment only. Customers are encouraged to utilize the bank's mobile, online, or phone-in services, as well as the drive-up lanes and night deposit, to conduct their banking needs.
No big bank non-sense. I am 70 years old and this bank is as easy to work with as banks were in the old days. I have one personal checking, two additional personal accounts, and four commercial accounts. I appreciate NOT having to prove who I am with each visit.
July 2024
The Waynedale Branch went above and beyond with their excellent customer service!
July 2024
They recognize me, and treat me as more than just a stranger walking through the door. I appreciate the individualized service for both myself and my family.
