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October 2025 by Dee
I'm 48 but still had a blast making my bear!!
They had several sales going on and of course lots of outfits to choose from.
One thing that they changed that I think was ridiculous, was normally when you fill out your bears birth certificate, it's all typed in so it looks official or professional... Now everything is it filled in and typed out some of it you have to fill in yourself at home that kind of takes away from the thrill of it all looking the same like an official adoption.
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September 2025 by Melia Clingerman
I understand it’s more for children type of thing but I went to go get a build a bear to go something with her voice in it because she passed away and they lady that stuff the cat that I got wasn’t she happy or smiley. I get I’m older but this meant a lot to me to get something like this and that girl completely ruin my experience… but the cashier and the girl next to girl was very sweet.
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September 2025 by Sam The Man
Great experience for the family
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July 2025 by breanna beachy
Baylie is amazing!!!! Give this girl a raise! My dogs unfortunately got one of my build a bears pretty bad in the face. I took the bear back and they patched him up all good!! Can’t thank her enough, it feels so special to have my beat back and with some special features 🙂
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April 2025 by Alexis Yates
Loved it
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March 2025 by Michael C
Been there twice in 6 months, kids are always satisfied.
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February 2025 by Jamie Rowlen
Caring staff catering to kids!
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February 2025 by Paige Swary
Ive brought my daughter several times in the past year (17 months old). And we’ve had the same wonderful young lady stuff our item each time (I’m sorry I wish I knew her name). But SHE is wonderful. So patient and kind. Talked/explained to my daughter the whole time what was happening or her favorite parts of the item we were stuffing. Let my daughter safely explore what she was doing during stuffing. After stuffing my daughter would approach her while she was doing her other tasks and she was so kind for including my daughter or asking her “can I help with anything”. I’ve read some negative reviews from recent and wanted to share some positive. Thank you very much amazing young lady for giving my daughter (and myself) a warm, welcoming, and kind experience. We can’t wait to come back to visit again.
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January 2025 by Lady Blanche
good place for kiddos and free bear on bday!!
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January 2025 by Kortnee
My grandma and I took my daughter here for her birthday for her first build a bear and I was highly disappointed with the customer service we experienced. Nobody greeted us or tried helping us then when we got to the sound machine an employee seen we needed help and instead of coming over to assist us she just shouted from across the store and never came to help. I asked for help a second time and she acted irritated shouting across the store once more instead of coming and assisting us. I couldn't figure the sound machine out and had no help with the machine so my daughter missed out on adding a sound in her first bear. Build a bear is supposed to be a fun kid friendly environment and in my opinion they need to look for staff members that model those examples or at least act like they care to be there.
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September 2024 by kynnedi smith
Was helped by an employee named Elliot. They were very rude and rushed my kids through the whole experience. They acted like it was a huge inconvenience that we were even there, and they weren’t busy at all. The employee helping the kids behind us was so much nicer and let the kids she was helping do all the fun stuff I remember doing as a kid, Elliot didn’t even speak to us the entire time they were stuffing the bears besides condescending comments about how long my kids were taking to pick stuff out. Ruined my daughter’s birthday and sucked all the magic out of Build-A-Bear. Thanks Elliot.
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August 2024 by Dan Hennon
Grandkids loved it staff was extra pleasant to them an very welcoming making sure they really got the full experience!
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July 2024 by Karie Bruder
Took my granddaughter for a Birthday Build a Bear.
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July 2024 by Melissa Dwight
I love build a bear!!! They are so nice!
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April 2024 by Bee So
It's a fun place with good options for bears. They had a lot in stocks and it's been clean every time I'm in there. The employees are really kind, definitely recommend if you like stuffed animals.
